Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Albert Marquez

Los Angeles

Summary

Motivated worker ready to build foundation in any job service. Eager to learn all roles and contribute to team success. Dependable, reliable and hardworking and wants a opportunity to contribute to a company where advancement can grow.

Overview

10
10
years of professional experience
1
1
Certification

Work History

CNA

Adventist Health White Memorial
07.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Prevented bedsores by regularly repositioning patients and implementing proper wound care techniques.
  • Delivered individualized patient care by recording vital signs, documenting observations, administering treatments, and evaluating patient needs.
  • Provided emotional support for patients during challenging times, fostering a positive healing environment.
  • Implemented fall prevention measures by identifying high-risk patients and maintaining clutter-free environments around bedsides.
  • Reduced patient stress levels through effective communication and active listening skills.
  • Promoted infection control practices within the facility by adhering to strict hand hygiene procedures and utilizing personal protective equipment when necessary.
  • Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Evaluated patients to identify and address wounds, behavioral concerns, and medically relevant symptoms.
  • Assisted in emergency situations under the direction of nursing supervisors or physicians, providing crucial support during life-saving interventions.
  • Supported ambulation and physical therapy needs by conducting planned exercise routines.
  • Conducted routine safety checks on equipment, promptly reporting any malfunctions or safety concerns to appropriate personnel.
  • Facilitated smooth patient transitions from hospital settings to home or long-term care facilities, ensuring continuity of care throughout the process.
  • Participated in fun group activities with patients to boost mood, improve overall memory, and provide light entertainment.
  • Changed linens in rooms, keeping spaces fresh and clean for patient health and satisfaction.
  • Completed activities of daily living for patients unable to self-care, and assisted those with limited mobility in completing tasks.
  • Documented patient information and care activities in electronic health record.

CNA

Rio Hondo Subacute and Rehabilitation
01.2024 - Current
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Maintained confidentiality of patient information according to HIPAA guidelines while communicating effectively with team members about critical updates.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Utilized proper body mechanics and assistance devices when transferring patients, minimizing the risk of injury for both parties.
  • Ensured prompt response to call lights, addressing patient needs in a timely manner.

Dietary Aide/ Dishwasher

East Los Angeles Doctors Hospital
05.2022 - 06.2023
  • Served meals to residents in accordance with established schedules and dietary procedures.
  • Washed plates, cups, serving and eating utensils and kitchen equipment in commercial dishwasher.
  • Assisted in maintaining dry storage areas and handling unpacking, dating and rotating of food and non-food supplies as directed.
  • Delivered nourishment and supplements to nurse station for distribution to specific residents.
  • Increased aide productivity by working closely with staff to redesign cleaning protocols, processes and workflows.

Busser

Rubys DIner
07.2020 - 01.2022
  • Maintained adequate levels of condiments and well-stocked drink stations to keep service flowing smoothly.
  • Worked quickly, communicated with other staff and always looked for better ways of completing tasks to improve productivity and keep tables ready for incoming guests.
  • Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
  • Worked well in diverse team settings by partnering with others to complete tasks.
  • Collected trash, wiped up spills and removed trays to maintain fresh and clean customer areas.
  • Organized and cleaned assigned sections by sanitizing and cleaning table, counter and kitchen surfaces.
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins and cleaning spills.
  • Developed excellent relationships with managers and fellow team members to support team success and positive work environment.
  • Trained new staff in bussing and cleaning procedures.
  • Transported dirty utensils, dishes and trays to kitchen to help team stay on top of cleaning.
  • Checked dining area supplies, including linens and wrapped silverware, and replenished low stock.
  • Provided attentive service and proactively assessed guest needs.
  • Monitored dining room inventory and replenished as necessary.
  • Delivered exceptional guest experiences through attentive service and quick response to issues.

Server/ Waiter

Pollys Pies
05.2021 - 11.2021
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Bussed and reset tables to keep dining room and work areas clean.
  • Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Worked with POS system to place orders, manage bills and handle complimentary items.
  • Used slow periods to restock supplies, ice, trays and delivery bags.
  • Cultivated warm relationships with regular customers.
  • Increased sales significantly by upselling higher-end products to customers.
  • Explained menu items and suggested appropriate options for food allergy concerns.
  • Presented menus to patrons promptly after seating and answered questions about menu items, making recommendations upon request.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Printed dining checks with total due, collected payment and offered receipts to complete transactions.
  • Inspected dishes and utensils for cleanliness.

Dishwasher

Tri Delta Culinary/ Gourmandise School
03.2020 - 03.2020
  • Assisted with kitchen prep work to help operations run smoothly and meet customer needs.
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Scraped, washed and efficiently restacked dishware, utensils and glassware to keep kitchen ready for customer demands.
  • Kept kitchen areas neat and clean by removing trash and organizing supplies.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.

Kitchen Steward/Utility Dishwasher

Commerce Casino
05.2019 - 03.2020
  • Thoroughly cleaned and sanitized kitchen utensils, cookware, dishes, glasses, silverware and serving dishes used in food preparation and serving.
  • Washed utensils and cookware, including pants, pots, dishes, and trays.
  • Drained, stacked and dried items after washing.
  • Assisted servers by providing glassware and utensils to guests.
  • Utilized proper storage bins to organize and transport kitchen equipment to stewarding room for storage purposes.
  • Maintained swift pace of work to meet business demands for cleaning and supplies storage.
  • Followed company safety and security policies and procedures when reporting maintenance needs and unsafe work conditions.
  • Assisted front and back of house personnel in spot cleaning floors and maintaining welcoming environment for team members and guests.
  • Followed procedures for key control, lifting heavy objects and using chemicals.
  • Tasked with removal of garbage and refuse, mopping and sweeping floors and washing walls.
  • Actively promoted accident prevention through proper and acceptable levels of sanitation and cleanliness of kitchen.
  • Helped team meet expected demands by restocking work areas throughout restaurant such as server stations, salad bars and supply cupboards.
  • Washed equipment, surfaces, refrigerators and other areas and applied sanitizing chemicals.
  • Completed extra cleaning work on garbage cans, racks, dry storage areas and other fixtures to keep kitchen spotless.
  • Maintained proper temperatures, behaviors and controls to meet or exceed health department standards.
  • Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.

Dishwasher

Chalios Mexican Restaurant
09.2017 - 02.2019
  • Oversaw incoming deliveries, including unboxing supplies, shelving stock and rotating items.
  • Boosted team efficiency by keeping kitchen areas organized, clean and properly sanitized.
  • Communicated with team members to keep operations running smoothly by helping with bussing tables and food running.
  • Performed routine maintenance on dishwashing equipment by request of managers.
  • Paid close attention to all instructions from manager.
  • Efficiently and quickly cleaned various dishes, silverware to provide smooth service and reduce wait times.
  • Stepped into additional roles during busy times to boost coverage of important stations.
  • Efficiently loaded and unloaded dishwashers, cleaning by hand large pots or other kitchen items used often by kitchen staff.

Deli Associate/Dishwasher

Urban Radish
04.2014 - 07.2017
  • Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments and garnishes.
  • Opened new inventory and rotated stock by dates to maintain freshness.
  • Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
  • Carefully prepared orders by slicing, weighing and packaging cheeses and meats and accurately calculated prices.
  • Created appealing food arrangements for party trays and specialized orders.
  • Handled busy, fast-paced situations and agitated customers with relative ease while remaining professional and calm.
  • Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
  • Responded to telephone inquiries regarding available products and services and helped customers make appropriate choices.
  • Cleaned surfaces and equipment, removed trash and verified kitchen tools were in working order.
  • Greeted customers at deli counter to fulfill requests and answer questions.
  • Delivered exemplary customer service to all guests, even in peak business periods to promote retention.
  • Listened carefully to customer instructions and prepared orders according to those preferences.
  • Used downtimes to prepare ingredients and restock supplies for expected busy periods.
  • Promoted new or high-value food items by creating attractive displays in cases and other customer-facing areas.
  • Maintained composure and work quality while under stress.

Education

High School Diploma -

City of Angels Independent Study
Venice, CA
06.2010

Skills

  • Cleaning and sanitizing
  • Equipment troubleshooting
  • Organizational strengths
  • Multitasking abilities
  • Food Preparation and Safety
  • Interactive Communication Skills
  • Teamwork
  • Chemical Use
  • Dishwasher Operation
  • Stocking and Replenishing
  • First Aid/CPR
  • Customer service
  • Proper Food Handling
  • Patient Care
  • Vital signs monitoring
  • Compassion and Empathy
  • Bathing Assistance
  • Feeding Assistance
  • Dressing assistance
  • Compassionate communication
  • Patient Transfers
  • Complex Problem-Solving
  • Reliable team player
  • Dementia and Alzheimer's knowledge
  • HIPAA Compliance
  • Collecting vital signs
  • Bedside manner
  • Safety Precautions
  • Patient Lifting
  • Electronic Charting
  • Patient-focused care
  • Compassionate caregiver
  • Direct Patient Care
  • Mobility Assistance
  • Supporting personal needs
  • Medical terminology knowledge
  • Patient relationship building
  • Responding to emergencies
  • Maintaining privacy
  • Transporting patients
  • Care plan implementation
  • Activities of Daily Living ADL Support
  • CPR/AED
  • Bedsore Prevention
  • Certified Nursing Assistant (CNA)

Certification

  • First Aid/CPR/AED/Basic Life Support Certified through American Red Cross
  • ServSafe/ Food Handler Certified
  • CNA - Certified Nurse Assistant


Timeline

CNA

Adventist Health White Memorial
07.2024 - Current

CNA

Rio Hondo Subacute and Rehabilitation
01.2024 - Current

Dietary Aide/ Dishwasher

East Los Angeles Doctors Hospital
05.2022 - 06.2023

Server/ Waiter

Pollys Pies
05.2021 - 11.2021

Busser

Rubys DIner
07.2020 - 01.2022

Dishwasher

Tri Delta Culinary/ Gourmandise School
03.2020 - 03.2020

Kitchen Steward/Utility Dishwasher

Commerce Casino
05.2019 - 03.2020

Dishwasher

Chalios Mexican Restaurant
09.2017 - 02.2019

Deli Associate/Dishwasher

Urban Radish
04.2014 - 07.2017

High School Diploma -

City of Angels Independent Study

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