Summary
Overview
Work History
Education
Skills
Timeline
Generic

Albert Maredza

Fort St. John,BC

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Team builder and clear communicator with strong problem solving and planning skills.

Overview

15
15
years of professional experience

Work History

Marketing Executive

Fresh On The Go
06.2020 - Current
  • Managed workflow between staff, coordinating documents, planning and creative material distribution.
  • Planned and executed marketing campaigns to target groups, areas and wider community.
  • Developed and executed marketing programs and general business solutions resulting in increased company exposure, customer traffic and elevated sales numbers.
  • Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
  • Developed and implemented targeted digital strategy to improve business performance.
  • Completed and submitted monthly and yearly reports to support executive decision making.
  • Managed relationships with key industry partners and implemented promotional initiatives to maximize marketing program performance.
  • Compiled product, market and customer data to generate informed sales and profit projections.

Retail Store Manager

Vodacom South Africa
09.2015 - 02.2023
  • Managed store organization, maintenance and purchasing functions.
  • Trained team members in successful strategies to meet operational and sales targets.
  • Resolved customer service issues promptly.
  • Oversaw employee performance, corrected problems and increased efficiency to maintain productivity targets.
  • Coached employees and trained on methods for handling various aspects of sales, complicated issues and difficult customers.
  • Exceeded sales goals and accomplished business objectives by inspiring staff and promoting target products.
  • Managed inventory control processes to restore back stock, control costs and maintain sales floor levels to meet customer needs.
  • Optimized store displays and appearance via strategic merchandising.
  • Offered hands-on assistance to customers, assessing needs and maintaining current knowledge of consumer preferences.
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Assessed sales reports to identify and enhance sales performance, support inventory oversight and capitalize on emerging trends.
  • Multiplied earnings through sales goal achievement, customer service improvements and commitment to team objectives.
  • Submitted reports to senior management to aid in business decision-making and planning.
  • Generated repeat business by developing and maintaining strong team of twenty employees devoted to customer service.

Brand Ambassador

SuperGroup International
01.2013 - 08.2015
  • Increased brand awareness through event marketing, demonstrations, sales and brand promotion.
  • Communicated product information with confidence and educated consumers about company.
  • Engaged, educated and befriended customers to deliver amazing shopping experience.
  • Showed understanding of customer's personal style and preferences when offering product advice.
  • Achieved and exceeded sales goals in line with prescribed selling strategy.
  • Executed brand activations to standards and with professionalism.
  • Achieved in service or to-go volume placements in on-premise channel.
  • Approached strangers and interacted in natural conversation with goal of developing brand loyalty.
  • Functioned as team player by working with other members to deliver sampling goals.

Sales Representative

Foregood Group
02.2009 - 11.2012
  • Increased sales by offering advice on purchases and promoting additional products.
  • Achieved monthly sales goals by promoting product benefits and enrolling new clients.
  • Retained excellent client satisfaction ratings through outstanding service delivery.
  • Trained and mentored new sales representatives.
  • Assisted in product placement and visual merchandising, maintaining attractive and inviting appearance.
  • Cold-called leads and closed large number of new sales over several months.

Education

No Degree - Digital Marketing

Shaw Academy
04.2018

BBA - Marketing Management

Institute Of Marketing Management
South Africa
08.2011

Skills

  • Quality Leadership
  • Efficient Interpersonal
  • Client Focus
  • Thought Leadership Content Development
  • Profit Target Achievement
  • Problem-Solving Strengths
  • Profit and Loss Control
  • Sales Expertise
  • Inventory Control

Timeline

Marketing Executive

Fresh On The Go
06.2020 - Current

Retail Store Manager

Vodacom South Africa
09.2015 - 02.2023

Brand Ambassador

SuperGroup International
01.2013 - 08.2015

Sales Representative

Foregood Group
02.2009 - 11.2012

No Degree - Digital Marketing

Shaw Academy

BBA - Marketing Management

Institute Of Marketing Management

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Albert Maredza