Overview
Work History
Education
Skills
Languages
Timeline
Generic

ALBERT LIN

Cupertino

Overview

13
13
years of professional experience

Work History

Store Manager

Pokehouse
10.2024 - 02.2026
  • Promoted team collaboration, performance, and efficiency by fostering healthy environments focused on mutual success.
  • Supervised guests at front counter, answering questions regarding products.
  • Reconciled daily sales transactions to balance and log day-to-day revenue.
  • Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.

Shift Lead

Pokeworks
10.2018 - 09.2024
  • Attend weekly GM meetings to report numbers
  • Dissect P&L every period to look for improvements
  • Take weekly inventory to compare COGs numbers
  • Maintain great relationship with vendors and order from them weekly
  • Hire and train new employees
  • Work with accounting to submit invoices and make sure payment is on time
  • Assist in opening new franchisee stores
  • Create optimal schedules to maintain pristine labor percentage
  • Perfectly deliver catering orders that are worth thousands of dollars
  • Ensure customer service is top notch and resolve any customer complaints and issues

Shift Leader

Tous Le Jours
09.2015 - 07.2018
  • Trained new staff members
  • Ensured shifts ran smoothly
  • Assisted Manager in inventory and ordering
  • Handled the counting cash and depositing
  • Made sure bakery is clean and pleasing to guests
  • Crafted beautiful drinks as the Botrista

Office Assistant

Faith Consulting Partnership
02.2013 - 07.2015
  • Input client tax data into Intuit tax software
  • Schedules appointments
  • Interact with New York Life representatives regarding client's old/new annuity and life insurance
  • Train new assistants
  • Compile client tax documents to send into the IRS
  • Complete Insurance/IRA applications to ensure it is ready to be submitted

Education

Associate - Business Administration

De Anza College
Cupertino, CA
03-2015

Skills

  • Operational budgeting
  • Personnel development
  • Store operations oversight
  • Hourly shift management

Languages

Chinese (Mandarin)
Native or Bilingual
English
Native or Bilingual

Timeline

Store Manager

Pokehouse
10.2024 - 02.2026

Shift Lead

Pokeworks
10.2018 - 09.2024

Shift Leader

Tous Le Jours
09.2015 - 07.2018

Office Assistant

Faith Consulting Partnership
02.2013 - 07.2015

Associate - Business Administration

De Anza College
ALBERT LIN