Albert Jimenez
Fresno
Summary
Proven Delivery Driver and Grocery Clerk with a track record of enhancing customer satisfaction through timely and accurate deliveries, as demonstrated at Fed Ex Ground. Skilled in navigation and time management, alongside strong teamwork and decision-making abilities. Maintained a positive attitude in fast-paced environments, significantly improving efficiency and customer service standards.
Overview
5
5
years of professional experience
Work History
Delivery Driver
Fed Ex Ground
08.2024 - Current
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Completed rush deliveries on tight timetables to satisfy customer needs.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Delivery Driver
Professional Print & Mail
03.2023 - 08.2024
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Managed customer inquiries and complaints in polite and professional manner.
- Inspected and maintained delivery vehicles regularly to keep in safe working order.
- Kept detailed mileage and fuel reports to track overall fuel costs.
Grocery Clerk
VONS-SAFEWAY
02.2020 - 02.2023
- Stocked shelves and organized merchandise displays for easy retrieval.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Cleaned and maintained store aisles and merchandise displays to provide customers with positive experience.
- Pleasantly greeted customers and provided prompt and courteous service.
- Communicated with customers and staff politely and professionally to uphold store standards.
- Helped customers complete purchases by moving heavy items, collecting payments, and bagging purchases.
Education
High School Diploma -
Sunnyside Highschool
Fresno, CA06-2019
Skills
- Dependable and reliable
- Valid Driver's license
- Teamwork and collaboration
- Time management
- Decision Making
- Self Disclipine
Timeline
Delivery Driver
Fed Ex Ground
08.2024 - Current
Delivery Driver
Professional Print & Mail
03.2023 - 08.2024
Grocery Clerk
VONS-SAFEWAY
02.2020 - 02.2023
High School Diploma -
Sunnyside Highschool
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