Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Albert Castaneda

Whittier

Summary

Customer Sales Representative with relevant background in customer service and sales. Skilled at building strong relationships, identifying client needs, and closing deals. Notable strengths include problem-solving abilities, communication skills and team collaboration. Proven success in achieving customer satisfaction and contributing to company growth.

Overview

39
39
years of professional experience

Work History

Customer Sales Representatives

Kleen Kraft Service
Commerce
11.2019 - 04.2025

• Run a weekly uniform and industrial service on a weekly basis to customers in food production, manufacturing facilities

  • Increased profitability and revenue by identifying customer needs and determining appropriate offerings.
  • Developed relationships with existing customers through trust and reliability
  • Offer opportunities in products and recommend merchandise, driving sales opportunities.
  • Negotiated contracts with customers ensuring profitable deals for the company.
  • Developed strong relationships with clients through effective communication.
  • Built and deepened relationships with account representatives to support long-term company objectives.
  • Identified new business opportunities through networking and cold calling.
  • Utilized problem-solving skills to resolve complex customer issues quickly.
  • Assisted customers in selecting products that best met their needs.
  • Created detailed proposals for clients outlining products and services offered by the company.
  • Exceeded customer satisfaction by finding creative solutions to problems.

Customer Sales and Service Representative

Mission Linen and Uniform Service
Chino
03.2009 - 10.2019
  • Run a weekly Route serving Restaurant Business with linen and uniforms service, Bathrooms supplies and dust control.
  • Increased profits by upselling to existing customers with new products.
  • Developed strong relationships with clients through effective communication skills.
  • Greeted customers and provided exceptional customer service.
  • Resolved customer issues in an efficient manner while ensuring customer satisfaction.
  • Delivered goods to customers in a timely and accurate manner.
  • Delivered products to various locations on specific routes, following strict schedules.
  • Maintained positive attitude and diplomacy when dealing with customers and other team members.

Route Sales and Service Representative

Aramark Uniform & Career Apparel
Paramount
05.1998 - 03.2009
  • Run and manage a industrial uniform route on a weekly service basis.
  • Supported sales goal achievement with expert product knowledge and promotion.
  • Conducted regular meetings with the sales team to review performance objectives and set targets for future growth.
  • Supported sales team members to drive growth and development.
  • Maintained long-term relationships with customers and clients.
  • Monitored inventory levels in order to ensure adequate stock for customers' needs.
  • Coordinated promotional activities such as special discounts or offers to boost customer loyalty.
  • Created and maintained relationships with key accounts, ensuring customer satisfaction with product quality and delivery timelines.
  • Participated in safety meetings and training sessions to stay informed on best practices.
  • Cold-called prospective customers to provide details on company services or products.

Customer Sales Representative

Prudential Overall Supply
Commerce
02.1986 - 05.1998
  • Run and manage a industrial uniform route on a weekly basis.
  • Worked closely with management team to develop strategies for increasing sales volume.
  • Resolved customer complaints in a professional manner.
  • Issued sales promotion materials to customers to boost sales.
  • Collected payments from customers upon completion of delivery services.
  • Cold-called prospective customers to provide details on company services or products.
  • Increased sales by engaging with customers to identify needs and offer new product solutions.
  • Delivered goods to customers in an efficient and timely manner.
  • Identified needs of customers promptly and efficiently.

Education

High School Diploma -

Montebello High School
Montebello, CA
06-1985

Skills

  • Customer service
  • Sales negotiation
  • Inventory management
  • Route optimization
  • Upselling techniques
  • Product knowledge

Languages

Spanish
Native/ Bilingual

Timeline

Customer Sales Representatives

Kleen Kraft Service
11.2019 - 04.2025

Customer Sales and Service Representative

Mission Linen and Uniform Service
03.2009 - 10.2019

Route Sales and Service Representative

Aramark Uniform & Career Apparel
05.1998 - 03.2009

Customer Sales Representative

Prudential Overall Supply
02.1986 - 05.1998

High School Diploma -

Montebello High School
Albert Castaneda