Summary
Overview
Work History
Education
Skills
Timeline
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Albert Campbell

Innisfil,ON

Summary

Goal-oriented manager with distinguished experience in various industries and proven leadership abilities. Expert in increasing productivity and customer satisfaction while driving revenue and sales. Committed to streamlining procedures while optimizing employee talent.

Overview

10
10
years of professional experience

Work History

Custodian

SCDSB
04.2023 - Current
  • Emptied trash cans and recycling bins to keep building clean and free of germs.
  • Replaced and refilled paper towel and toilet paper dispensers for users convenience.
  • Kept building spaces premises clean inside and outside.
  • Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
  • Handled spills, accidents and other cleaning emergencies to maintain cleanliness standards throughout assigned shift.
  • Followed safety protocols and safe use of protective gear to prevent injury to self and others.
  • Inspected facility and grounds and picked up trash or other debris impacting appearance or movement flows between spaces.
  • Reported damages and hazardous conditions to management for further action.

Lead Hand Custodian

SCDSB
10.2023 - 01.2025
  • Coordinated team tasks to complete projects on time and within budget constraints.
  • Boosted overall productivity by providing hands-on training and guidance to junior team members.
  • Implemented quality control measures to ensure consistent product standards, leading to increased customer satisfaction.
  • Optimized workflows with effective communication among team members, resulting in higher quality output.
  • Ensured a safe work environment by adhering to safety protocols and conducting regular inspections.
  • Maintained updated knowledge of company policies and trained employees on rules and procedures regularly.
  • Managed inventory control, reducing waste and improving resource allocation.
  • Mentored new hires through comprehensive training programs, fostering professional growth and building strong teams.
  • Maintained clean, orderly work environment free of hazards.
  • Moved furniture for cleaning and set up for special events.

National Account Manager

Aartech Canada
12.2020 - 03.2023
  • Supervised and trained new hires on best practices and proper protocols; updated training materials and sales collateral and decreased process gaps.
  • Forecasted sales and established processes to achieve sales objectives and related metrics.
  • Collaborated with business development managers in partner planning process to develop mutual performance objectives, financial targets and critical milestones.
  • Reached out to customers frequently to check on satisfaction, inquire about needs and propose new offerings.
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Brought lapsed accounts back to active status and providing additional revenue.
  • Managed, supported and grew business relationships with existing accounts and developed strategies to increase sales and revenue.
  • Efficiently resolved sales, service and account issues to maximize customer satisfaction.
  • Provided product demonstrations to share features, answer questions and overcome concerns.
  • Identified profitable business leads and built pipeline of prospective customers.

Administration/ Safe & Vault Technician

Security Lock & Safe Inc
04.2017 - 11.2020
  • Various administrative duties including scheduling, emails and in office sales
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Self-motivated and strong sense of personal responsibility.
  • Trained and managed new and existing employees
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Created detailed plans for intricate installations
  • IT maintenance of company's computer systems
  • Organization and storage of sensitive files
  • Ran company's website after-hours to maximize sales
  • Customer care and training of products while on site
  • Specialty programming including biometrics, audit and access control
  • Built and programmed specialty tools for gaining entry to safes

Technician/ Installer and Sales

Securityworx
01.2015 - 03.2017
  • Installed various Security systems, Access control systems, Camera systems, Fire
  • Trouble systems
  • Worked as part of a team and independently on various projects
  • Making sales while on site or traveling
  • Customer support and service calls
  • Organized jobs too ensure maximum productivity

Education

School of Experiential Education Etobicoke

Skills

  • Superior customer service and interpersonal skills
  • Honest, dedicated, and hard-working
  • Excellent work ethic, very dedicated and reliable
  • Positive demeanor, enthusiastic, outgoing individual
  • Great leadership and team-working skills
  • Focused, organized, and productive
  • Contact Management Systems
  • Business Growth and Retention
  • Account Development
  • Digital Sales
  • Inventory control
  • Cleaning and sanitizing
  • Team oversight
  • Work independently
  • Responsible and dependable
  • Safety protocols
  • Team coordination
  • Time management
  • Task coordination
  • Damage reporting
  • Work orders
  • Work Planning and Prioritization
  • Preventive Maintenance
  • Attention to detail
  • Team motivation
  • People management
  • Policy and procedure enforcement
  • Crew supervision
  • Lock and key management
  • Event support

Timeline

Lead Hand Custodian

SCDSB
10.2023 - 01.2025

Custodian

SCDSB
04.2023 - Current

National Account Manager

Aartech Canada
12.2020 - 03.2023

Administration/ Safe & Vault Technician

Security Lock & Safe Inc
04.2017 - 11.2020

Technician/ Installer and Sales

Securityworx
01.2015 - 03.2017

School of Experiential Education Etobicoke

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Albert Campbell