PROFESSIONAL SUMMARY
Overview
Work History
Education
Skills
Languages
Certification
Timeline

ALBA GOMEZ

Red Robin
Victoria,BC
2
Languages
1
Certification
2027
years of professional experience

Experienced with client support, fostering positive relationships and resolving issues efficiently. Utilizes effective communication and problem-solving to ensure client satisfaction. Track record of adaptability and teamwork, driving successful outcomes in fast-paced setting.

Work History

Babysitter

Babysitting | 2020 - 2022
  • Provided reliable childcare, including preparing meals, helping with homework, engaging children in activities, and managing bedtime routines.

Server

1 Year 2 Months
Red Robin | 09.2025 - Current
  • Provide attentive, high-energy service in a busy family restaurant environment
  • Take orders, manage guest payments, and ensure a smooth, enjoyable dining experience from start to finish.
  • Communicate efficiently with the kitchen, bar, and front-of-house team to maintain seamless operations during peak hours.

Server & Server Assistant

1 Year 9 Months
Earls Kitchen + Bar | 09.2022 - 06.2024
  • Server: Welcomed guests, guided them through the menu, took detailed food and drink orders, and handled cash and electronic transactions accurately. Maintained a clean and organized section while multitasking in a fast-paced setting.
  • Server Assistant: Supported the floor team by efficiently setting and clearing tables, refilling water, running food and drinks, and keeping the dining room spotless.

Customer Service & Print Associate

2 Years
Staples | 01.2021 - 01.2023
  • Delivered friendly, helpful customer service on the sales floor and at checkout.
  • Handled cash and card transactions, answered customer inquiries, and assisted with maintaining store displays and operational equipment.

Education

Hotel Management Certification

Camosun College | Victoria, BC | 09-2027

Beginning Winter 2027

Bachelor’s Degree - Criminal Justice

Camosun College (Lansdowne) | Victoria, BC | 01-2026

High School Diploma

Reynolds Secondary School & Cedar Hill Middle School | Victoria, BC | 01-2022

Trinity College Liceo Serrano | Spain | 01-2017

Skills

Exceptional customer service
Reliability
Patience and empathy
Time management
Problem-solving
Strong work ethic

Languages

Spanish
Native or Bilingual
English
Native or Bilingual

Certification

  • Serving It Right (BC)
  • FOODSAFE Level 1

Timeline

Server

Red Robin
09.2025 - CurrentRead More

Server & Server Assistant

Earls Kitchen + Bar
09.2022 - 06.2024Read More

Customer Service & Print Associate

Staples
01.2021 - 01.2023Read More

Trinity College Liceo Serrano

Read More

Reynolds Secondary School & Cedar Hill Middle School

High School Diploma
Read More

Babysitter

Babysitting
2020 - 2022Read More

Camosun College

Hotel Management Certification
Read More

Camosun College (Lansdowne)

Bachelor’s Degree from Criminal Justice
Read More
ALBA GOMEZ