Alba Bruzzese
Woodbridge,Canada
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
16
16
years of professional experience
Work History
Montessori Teacher
Montessori School In Kleinburg
09.2012 - Current
- Enhanced student engagement by incorporating Montessori materials and hands-on activities into daily instruction.
- Boosted student independence and confidence through individualized lesson plans tailored to each child''s learning style.
- Achieved a positive classroom environment by establishing clear expectations and fostering mutual respect among students.
- Increased parental involvement in their child''s education by maintaining open communication channels and hosting parent-teacher conferences regularly.
- Developed students'' critical thinking skills with thoughtfully designed problem-solving activities and challenges.
- Fostered a love for learning in students by consistently introducing new and engaging topics for exploration.
- Supported the social, emotional, and academic growth of each student through consistent encouragement, guidance, and feedback.
- Contributed significantly to school-wide initiatives by participating in committees focused on curriculum development, assessment strategies, or special events planning.
- Collaborated with teachers and therapists to develop individualized educational plans for each student, ensuring optimal progress.
- Prepared classroom and materials according to montessori pedagogy and needs of children.
Cashier
Fortinos Supermarket
03.2022 - 01.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Prevented loss by vigilantly monitoring potential theft or fraud situations instore.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
Seasonal Warehouse Worker
Costco
07.2021 - 09.2021
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Improved workplace safety by conducting regular inspections and addressing potential hazards promptly.
- Increased accuracy of inventory records through meticulous documentation and regular audits.
- Operated various types of warehouse machinery safely, adhering to all relevant guidelines and protocols.
- Managed incoming shipments effectively by inspecting goods for quality control purposes before storing them appropriately.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
Credit and Collection Analyst
Apotex Inc.
10.2008 - 08.2011
- Improved credit analysis accuracy by streamlining data collection and report generation processes.
- Enhanced debt recovery rates by implementing effective collection strategies and tactics.
- Reduced delinquency rates with proactive monitoring of customer accounts and timely followups.
- Increased efficiency in collections, utilizing advanced software tools for tracking and reporting purposes.
- Developed strong relationships with clients to facilitate negotiations and improve payment terms.
- Collaborated with sales teams to assess credit risk for potential customers while maintaining company growth goals.
- Managed a diverse portfolio of accounts, ensuring appropriate actions were taken to maintain financial health.
- Minimized bad debt write-offs by conducting thorough credit investigations on new customers.
- Analyzed financial statements for accurate assessment of customer creditworthiness, mitigating risk exposure.
- Negotiated payment plans with delinquent customers, achieving successful repayment outcomes without legal intervention.
- Conducted regular account reviews, making recommendations for credit limit adjustments based on customer performance and risk factors.
- Optimized cash flow management by closely monitoring receivables aging reports and taking prompt action where needed.
- Produced detailed monthly reports for senior management review, highlighting key metrics and trends related to outstanding receivables.
- Maintained compliance with regulatory requirements in all aspects of the credit and collections function.
- Successfully resolved disputes through effective negotiation skills, preserving positive client relationships throughout the collections process.
- Reviewed credit reports to comprehensively view borrowers' credit history and identify potential red flags.
- Analyzed credit scores to determine borrowers' creditworthiness.
- Assessed credit risk and analyzed financial statements.
Education
Certificate - French Studies
Humber College
Toronto, ONNo Degree - Montessori Infant Toddler Diploma
Montessori Teachers College
Toronto 07.2013
Skills
- Great observation abilities
- Lesson Planning
- Parental Communication
- Classroom management skills
- Appointment Scheduling
- Report Generation
- Attention to detail
- Organized
- Can type 50 words per minute
- French and Italian translation
- Payment Collection
- Records Review
Languages
English
Native or Bilingual
French
Professional Working
Italian
Native or Bilingual
Quote
The way to get started is to quit talking and begin doing.
Walt Disney
Timeline
Cashier
Fortinos Supermarket
03.2022 - 01.2023
Seasonal Warehouse Worker
Costco
07.2021 - 09.2021
Montessori Teacher
Montessori School In Kleinburg
09.2012 - Current
Credit and Collection Analyst
Apotex Inc.
10.2008 - 08.2011
Certificate - French Studies
Humber College
No Degree - Montessori Infant Toddler Diploma
Montessori Teachers College
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