Summary
Overview
Work History
Education
Skills
Timeline
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Alayna Silva

16411 Fremontia St Hesperia

Summary

Dynamic sales professional with a proven track record at Self Employed Web, excelling in sales strategy development and client relationship management. Skilled in leveraging market research to drive digital sales and enhance customer engagement. Known for building strong client relationships and delivering exceptional customer service, fostering loyalty and repeat business.

Overview

5
5
years of professional experience

Work History

Salesperson

Self Employed Web
05.2023 - Current
  • Developed tailored sales strategies to meet diverse client needs.
  • Cultivated strong relationships with clients through effective communication and follow-up.
  • Conducted market research to identify new opportunities and trends in digital sales.
  • Leveraged social media platforms to enhance brand visibility and attract potential customers.
  • Worked to build relationships with customers and built potential for additional sales.
  • Developed relationships with clients for increased loyalty and repeat business.
  • Engaged customers in social conversations to create pleasant and easy shopping experience.
  • Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.

Caregiver

Moreno - Coblentz Care
08.2020 - 09.2025
  • Assisted clients with daily living activities, ensuring comfort and safety.
  • Implemented individualized care plans to meet specific client needs.
  • Monitored and documented client health conditions and changes effectively.
  • Coordinated communication between clients, families, and healthcare professionals.
  • Developed strong relationships with clients to foster trust and emotional support.
  • Managed household tasks including meal preparation and light housekeeping efficiently.
  • Assisted clients with activities of daily living, promoting independence and quality of life.
  • Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
  • Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
  • Assisted with feeding and monitored intake to help patients achieve nutritional objectives.
  • Contributed to a positive atmosphere for patients by using effective communication and active listening skills.
  • Provided safe mobility support to help patients move around personal and public spaces.
  • Provided emotional support to patients and their families during challenging times, fostering trust and strong relationships.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
  • Transported individuals to events and activities, medical appointments, and shopping trips.
  • Managed patient appointments and transportation needs, ensuring punctual arrival at medical visits and other engagements.
  • Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
  • Laundered items, changed sheets and made bed to keep patients' bedroom clean.
  • Entrusted to handle confidential and sensitive situations in professional matter.
  • Completed regular check-ins and progress report for each client.
  • Recorded status and duties completed in logbooks for management.

Education

High School Diploma -

Sultana High School
Hesperia, CA

Skills

  • Sales strategy development
  • Client relationship management
  • Market research analysis
  • Digital sales promotion
  • Communication skills
  • Customer service
  • Customer care
  • Relationship building
  • Customer relationship building
  • Customer engagement
  • Active listening
  • Up-selling
  • Customer relations
  • Sales expertise

Timeline

Salesperson

Self Employed Web
05.2023 - Current

Caregiver

Moreno - Coblentz Care
08.2020 - 09.2025

High School Diploma -

Sultana High School
Alayna Silva