Alayna Gaudette
Williamsburg,ON
Summary
Dedicated employee seeking long term employment with room for growth and education. Has extensive experience in food service industry. Promptly assists customers and identifies specific needs. Consistently adheres to food safety and quality standards to promote customer satisfaction and high-quality service as well as managing a front of house crew with efficiency and coworker satisfaction in mind.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Front of House Supervisor
Iron Forge
03.2021 - Current
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Analyzed customer feedback and implemented strategies to improve customer satisfaction.
- Ensured seamless guest experiences by coordinating with Back of House staff to facilitate smooth communication between departments.
- Developed strong relationships with customers, resulting in repeat business and word-of-mouth referrals.
Deli Clerk
Mike Deans
03.2020 - 03.2021
- Exceeded customer expectations by going above and beyond to accommodate unique requests or last-minute changes to orders.
- Prepared salads, soups and sandwiches for customers.
- Took special orders for event catering and party trays, assisting customers by recommending additional items, condiments, and garnishes.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized deli counter.
Education
Diploma - Powerline Technician
Algonquin College
Ottawa, ON04.2024
High School Diploma -
North Dundas District High School
Chesterville, ON06.2020
Skills
- Safety Management
- PPE use
- Equipment Maintenance
- Cable splicing
- Grounding Techniques
- Electrical Troubleshooting
- Food Safety Compliance
- Organization and Time Management
- Excellent Communication
- Complaint Handling
- Team Leadership
Languages
English
Native or Bilingual
Certification
Working at heights (2022-11-30)
Smart Serve (2021-07-16)
Hobbies:
Hiking, fishing, camping, hunting and working out.
Timeline
Front of House Supervisor
Iron Forge
03.2021 - Current
Deli Clerk
Mike Deans
03.2020 - 03.2021
Diploma - Powerline Technician
Algonquin College
High School Diploma -
North Dundas District High School
Working at heights (2022-11-30)
Smart Serve (2021-07-16)
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