Dynamic General Manager with proven expertise in driving operational efficiency, enhancing customer satisfaction, and fostering team collaboration. Focused on implementing strategic initiatives that boost sales growth and improve employee performance.
Overview
8
8
years of professional experience
Work History
General Manager
Sunrise Ford North Hollywood
North Hollywood, CA
02.2026 - Current
Oversaw daily operations to ensure optimal dealership performance and customer satisfaction.
Managed inventory levels, streamlining processes to enhance efficiency in vehicle sales.
Developed staff training programs, improving employee performance and service quality.
Implemented marketing strategies that increased showroom traffic and boosted sales opportunities.
Analyzed financial reports to identify trends and make informed operational decisions.
Coordinated with departments to enhance communication and improve overall workflow efficiency.
Cultivated relationships with customers, driving repeat business through exceptional service experiences.
Led team meetings to align goals, promote collaboration, and motivate staff towards success.
Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
Director of Operations
Noller Companies
Topeka, KS
11.2023 - 12.2025
Streamlined operational workflows to enhance efficiency across multiple departments.
Implemented key performance indicators to measure and improve team productivity.
Led cross-functional teams in identifying process improvements and reducing operational costs.
Oversaw daily operations ensuring compliance with safety and quality standards.
Trained and mentored staff on best practices, fostering a culture of continuous improvement.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Oversaw day-to-day production activities in accordance with business objectives.
Oversaw successful implementation of operational strategies and policies to drive organizational growth and productivity.
Mentored and coached team members to foster productive and engaging work environment.
Improved operational efficiency by streamlining processes and implementing innovative solutions.
General Sales Manager
Subaru Of Wichita
Wichita, KS
05.2023 - 10.2023
Developed and implemented sales strategies to enhance dealership performance and customer engagement.
Trained and mentored sales team to improve product knowledge and customer service skills.
Analyzed market trends to identify opportunities for growth and competitive positioning.
Managed inventory levels and coordinated with suppliers to ensure optimal stock availability.
General Sales Manager
Laird Noller Automotive
Lawrence, KS
01.2018 - 04.2023
Oversaw daily operations, ensuring compliance with dealership policies and procedures.
Conducted regular performance reviews to assess team effectiveness and set improvement goals.
Collaborated with marketing department to design promotional campaigns that increased foot traffic.
Utilized CRM systems to track leads, streamline follow-ups, and maintain customer relationships effectively.