Alaya Vasquez
Valley Center
Summary
Compassionate, with expertise in patient assessment, documentation accuracy, and conflict resolution. Committed to fostering relationships that enhance patient well-being and improve care outcomes. Empathetic, with strong customer service skills and a focus on emotional support. Experienced in accurate data entry and patient documentation while promoting a safe and caring environment.
Overview
2
2
years of professional experience
Work History
Certified Nursing Assistant
Palomar Rehabilitation Institute
Escondido
01.2025 - 09.2025
- Assisted patients with daily living activities and personal hygiene tasks.
- Documented patient care activities in electronic health records accurately.
- Communicated effectively with patients, families, and healthcare team members.
- Provided emotional support and companionship to patients during recovery.
- Followed safety protocols to ensure a secure environment for all patients.
- Observed and reported unusual symptoms and changes to charge nurse.
- Maintained accurate records of patient care, condition, progress, or problems for review by medical staff.
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status.
- Fostered relationships with patients, caregivers and healthcare teams to achieve individual care plan targets.
- Assisted with admission procedures such as gathering personal data from the patient's chart.
Shift Leader
Jamba Juice
Escondido
07.2023 - 12.2024
- Supervised daily operations and ensured smooth workflow among team members.
- Trained new employees on product preparation and customer service techniques.
- Resolved customer complaints promptly to enhance overall satisfaction.
- Maintained cleanliness and organization in the work area according to health standards.
- Promoted teamwork and collaboration among staff during high-volume periods.
- Assisted in implementing promotional campaigns to drive customer engagement.
Education
Certified Nursing Assistant -
Healthcare Academy of California
Vista, CA08-2024
High School Diploma -
Valley Center High School
Valley Center, CA06-2024
Skills
- Conflict resolution
- Care plan development
- Documentation accuracy
- Patient assessment
- Data entry
- Team collaboration
- Customer service
- Time management
- Proficient in Word, PowerPoint, Google, Excel
- Case file documentation
- Client interaction
- Case information confidentiality
- Family engagement
- Decision-making
- Clinical assessment
Timeline
Certified Nursing Assistant
Palomar Rehabilitation Institute
01.2025 - 09.2025
Shift Leader
Jamba Juice
07.2023 - 12.2024
Certified Nursing Assistant -
Healthcare Academy of California
High School Diploma -
Valley Center High School