Alay Shah

• Design and implement effective marketing strategies to sell various products.
• Contact potential clients and create rapport by networking, cold calling, using referrals etc.
• Answered inbound calls to greet and assist customers with various needs and questions. Resolved customer inquiries, complaints and issues providing insightful solutions.
• Provide Suitable and affordable products to the clients as per their budget and requirements.
• Analyze acceptable and unacceptable risks while interacting with clients.
• Prepare reports to partners on the success of your business endeavours.
• Retain continuous awareness of transactions, sales and terms and keep relative records.
• Check product quality to solidify trust and safeguard reputation.
• Frequently replenish job-specific knowledge and apply it in the field.
• Fulfill all company-established policy obligations.

• Responsible for daily operations and profitability of the store according to business goals and objectives.

• Research ways to penetrate new markets locally as well as globally.

• Achieved sales goals and service targets by cultivating and securing new customer relationships.

• Provided superior service to customers by quickly responding to requests, suggestions and concerns.

• Communicated with vendors over the phone, email, and chat platforms to negotiate prices to fit customers' budgets and generate maximum gross profit.

• Issued refunds, merchandise exchanges and price adjustments in compliance with company policies.

• Comprehend regulatory risk when drafting and revising new company policies.

• Created marketing materials such as flyers and business cards to uncover new customer leads.