Al Awad Omar
Fredericton,NB
Summary
Proven Supervisor with a track record of enhancing customer satisfaction and streamlining operations at Jacks Pizza&Donair. Skilled in staff management and problem-solving, adept at training and mentoring teams to exceed goals. Implemented policies that significantly improved service quality, demonstrating strong leadership and sanitation standards.
Overview
4
4
years of professional experience
Work History
Supervisor
Jacks Pizza&Donair
2023.08 - Current
- Developed and implemented customer service policies to enhance satisfaction.
- Educated staff on organizational mission and goals to help employees achieve success.
- Helped meet changing demands by recommending improvements to business systems or procedures.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Frequently inspected production area to verify proper equipment operation.
Supervisor
Tony Pepperoni
2022.08 - 2023.08
- Maintained database systems to track and analyze operational data.
- Evaluated customer needs and feedback to drive product and service improvements.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Solicited customer feedback to identify and improve on areas of weakness.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Cook
Jacks Pizza&Adonai’s
2020.06 - 2022.07
- Prepared and served various food items in fast-paced Type environment.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Took food orders from cashiers and cooked items quickly to complete order items together and serve hot.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Changed and sanitized cutting boards, benches, and surfaces between tasks to avoid cross-contamination.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
Skills
- Training and mentoring
- Problem solver
- Sanitation and cleaning
- Customer handling
- Staff Management
- Fast learner
Timeline
Supervisor
Jacks Pizza&Donair
2023.08 - Current
Supervisor
Tony Pepperoni
2022.08 - 2023.08
Cook
Jacks Pizza&Adonai’s
2020.06 - 2022.07