Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

ALARICA DESROCHERS

Regina,SK

Summary

Versatile and results-oriented, excels in leadership and customer service, demonstrated through achievements such as developing new organizational systems and consistently exceeding monthly goals. Skilled in Microsoft Office, I adeptly manage tasks with attention to detail and adaptability, ensuring operational excellence across multiple roles.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Assistant Manager

GET AIR REGINA TRAMPOLINE PARK
06.2019 - Current
  • Responsible for generating reports for any incidents or behavioural issues.
  • Oversee booking of birthday parties and special events.
  • Responsible for all communication and emails with customers for birthday parties.
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.

Parts Advisor

OPEN ROAD RECREATION
04.2021 - 05.2022
  • Responsible for receiving all parts that come into the dealership
  • Answered all emails from customers inquiring about parts for their units
  • Increased sales revenue through upselling, cross-selling, and recommending suitable alternatives when required items were unavailable or discontinued.
  • Developed new organizational system for parts that are incoming and outgoing to customers
  • Meets and exceeds part sales in one month of $25,000.00.

Receptionist

CAPITAL FORD LINCOLN
07.2017 - 08.2019
  • Demonstrated strong multitasking abilities while managing numerous tasks simultaneously under tight deadlines.
  • Received incoming mail and delegated it to correct departments
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Answered phone promptly and directed incoming calls to correct offices.
  • Kept reception area clean and neat to give visitors positive first impression.

Education

High School Diploma -

WINSTON KNOLL COLLEGIATE
Regina, SK
06.2019

Skills

  • Good Oral Communication Skills
  • Adaptability
  • Leadership
  • Problem Solving
  • Good Knowledge of Excel, Word, Outlook, Google, Microsoft Office and Teams
  • Attention to detail
  • Customer service orientation
  • Staff training and development

Languages

English

Certification

  • CPR and First Aid
  • WHIMIS

Timeline

Parts Advisor

OPEN ROAD RECREATION
04.2021 - 05.2022

Assistant Manager

GET AIR REGINA TRAMPOLINE PARK
06.2019 - Current

Receptionist

CAPITAL FORD LINCOLN
07.2017 - 08.2019

High School Diploma -

WINSTON KNOLL COLLEGIATE

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