ALARA BERGE
1008-3809 Evergreen Pl, Burnaby,BC
Summary
Highly motivated Bej Karakoy Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
3
3
years of professional experience
Work History
Sales Associate | Bej Karakoy, Istanbul, TURKEY
Bej Karakoy
05.2023 - 09.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Managed returns, exchanges and refunds in accordance with store policy.
- Prepared merchandise for sales floor by pricing or tagging.
- Solved customer challenges by offering relevant products and services.
- Accurately processed POS transactions, returning coin, currency, payment cards, and receipts to customers.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
Sales Team Member | Ananemden Local Foods
Ananemden
01.2021 - 01.2022
- Helped customers locate products and checked store system for merchandise at other sites.
- Tracked stock using company inventory management software.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Maintained organized, presentable merchandise to drive continuous sales.
Front Desk Receptionist | Denteka Dental Clinic
Ebru Pulat
08.2022 - 05.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Collected room deposits, fees, and payments.
- Resolved customer issues quickly and notified supervisor immediately when problems escalated.
- Completed data entry and filing to keep records updated for easy retrieval.
- Sorted and delivered mail and packages upon arrival to correct staff members and departments.
- Confirmed appointments, communicated with clients, and updated client records.
- Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
Education
Bachelor of Arts - Department of Industrial Design
Bahcesehir University
Istanbul, TURKEY08.2017
High School Diploma -
MEF High School
Istanbul, TURKEY06.2012
Skills
- Promotional Support
- Order Processing
- Customer Needs Assessment
- Time Management
- Payment Processing
- Display Setup
- Merchandise Display
- Teamwork and Collaboration
- Fitting Room Maintenance
- Sales Trends
- Stocking and Receiving
- Google Workspace
- Digital Media
Languages
English
Full Professional
Designing and drawing on Adobe Photoshop, Illustrator
I love designing some patterns and some branding designs.
Timeline
Sales Associate | Bej Karakoy, Istanbul, TURKEY
Bej Karakoy
05.2023 - 09.2023
Front Desk Receptionist | Denteka Dental Clinic
Ebru Pulat
08.2022 - 05.2023
Sales Team Member | Ananemden Local Foods
Ananemden
01.2021 - 01.2022
Bachelor of Arts - Department of Industrial Design
Bahcesehir University
High School Diploma -
MEF High School
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