Alan Yael Arevalo Torres
Summary
Goal-oriented individual versed in greeting high-volume of customers and recommending merchandise based on individual requirements. Skilled at creating displays to promote higher sales, completing cash register transactions and maintaining accurate records of all transactions.
Overview
4
4
years of professional experience
Work History
Sales Associate
Tommy Hilfiger
09.2023 - Current
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Achieved monthly sales targets consistently by implementing effective sales strategies and maintaining a high level of product knowledge.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Voluntary Assistant
Instituto Tecnologico de Monterrey
08.2020 - 05.2023
- Responsible for managing the entertainment area in the school using strong communication skills while also collaborating with team members to ensure efficient service
- Collaborated with team to quickly resolve customer complaints
- Greeted and welcomed clients with a warm and positive attitude.
Education
BBA - Accounting And Finance
Simon Fraser University
Burnaby, BC04.2027
High School -
Instituto Tecnologico de Monterrey
05.2023
Skills
- Client Services
- Customer Relationship Management
- Account Management
- Mastery of Microsoft Office or any other computer related program
- Excellent communication skills focusing on customer relations
- Multitasking and quick problem-solving abilities
- Sales Strategies
Languages
English
Full Professional
French
Limited Working
Spanish
Native or Bilingual
Timeline
Sales Associate
Tommy Hilfiger
09.2023 - Current
Voluntary Assistant
Instituto Tecnologico de Monterrey
08.2020 - 05.2023
BBA - Accounting And Finance
Simon Fraser University
High School -
Instituto Tecnologico de Monterrey
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