Alanna Thompson
Boston's Restaurant & Sports Bar
Yucaipa
1
Language
1
Certification
6
years of professional experience
Professional hospitality worker with extensive experience in delivering high-quality service in busy dining settings. Known for strong focus on teamwork and achieving customer satisfaction. Versatile and reliable, adapting to changing needs and ensuring smooth operations through excellent communication and problem-solving skills.
Work History
Server
2 Years 2 Months- Delivered attentive table and bar service in fast-paced sports bar environment, maintaining guest satisfaction.
- Processed guest payments and handled cash transactions with accuracy and accountability.
- Recommended menu items, beverages, and specials to support upselling and guest experience.
- Trained new staff on service flow, POS procedures, and guest interaction expectations.
- Maintained a clean and organized bar environment, ensuring compliance with health and safety regulations.
Server
4 Years 3 Months- Managed breakfast service flow, coordinating orders and timing for smooth guest experience.
- Greeted guests promptly, presented menu options, and answered questions about breakfast offerings.
- Monitored dining area, refilled coffee and beverages, and addressed guest needs quickly.
- Maintained clean, organized tables and dining stations throughout busy morning shifts.
- Developed rapport with regular customers, fostering loyalty and repeat business.
Education
Associate of Science - Diagnostic Medical Sonography
High School Diploma
- 3.8 GPA
- Extracurricular Activities: Volleyball, Track & Field
Skills
Customer satisfaction
Order taking
Organization
Guest service
POS system operation
Cash handling
Order accuracy
Exceptional communication
Cleanliness
Menu recommendations
Certification
- Riverside County CA Food Handlers Card
- San Bernardino County CA Food Handlers Card
- Responsible Beverage Service Certification (RBS)
- California Driver's License
Languages
English
Full Professional
Interests
Cooking
Yoga/Weightlifting
Love animals
Concerts
Going to the beach
Hiking/Camping
Watching movies
Timeline
Server
Boston's Restaurant & Sports Bar
09.2024 - CurrentRead More
Server
Gramma's Country Kitchen
06.2020 - 09.2024Read More
Mt. San Jacinto College
Associate of Science from Diagnostic Medical Sonography
Read More
Yucaipa High School
High School Diploma
Read More