Alanna Pannopolus
Keswick
Summary
Dedicated and skilled beauty professional with a passion for haircare, makeup, and health seeking a challenging position at Sally Beauty to leverage expertise in delivering exceptional customer service and contributing to the overall success of the store.
Overview
9
9
years of professional experience
Work History
Customer Service Representative
Lake Simcoe Movers
10.2023 - Current
- Enhanced customer satisfaction by resolving complex issues promptly and professionally.
- Reduced call resolution time through efficient problem-solving and communication skills.
- Developed strong relationships with clients, resulting in increased customer loyalty and repeat business.
- Achieved high-quality service by adhering to company policies and procedures during each interaction.
Freelance Hair and Makeup Artist
Hair by Amanda
01.2023 - Current
- Provided on-location hair and makeup services for special events such as weddings and photo shoots
- Maintained diverse clientele and consistently received positive feedback on services
- Stayed current with industry trends to offer modern and stylish looks.
Brand Ambassador
Mosaic Sales Solutions
01.2015 - 01.2023
- Represented beauty and health brands at various events and retail locations
- Conducted product demonstrations and engaged with consumers to drive brand awareness
- Achieved sales targets through effective communication and product knowledge.
Hair Stylist Assistant
Greta's Hair Design
04.2016 - 11.2022
- Assisted senior stylists with various salon tasks, including shampooing, and styling
- Engaged with clients to ensure positive and enjoyable salon experience
- Demonstrated proficiency in keeping up with latest hair trends and techniques.
Hair and Beauty Consultant
Hoopers Pharmacy
03.2018 - 07.2021
- Provided personalized consultations on skincare, haircare, and makeup products to customers
- Maintained organized and visually appealing display of beauty products
- Conducted product demonstrations and educated customers on proper usage and benefits.
Education
Skills
- Customer service
- Makeup application
- Haircare and styling
- Product knowledge
- Sales and promotion
- Excellent communication
- Time management
- Trend analysis
School
Transformational Arts College
Graduation Date
2020
References
Available upon request
Timeline
Customer Service Representative
Lake Simcoe Movers
10.2023 - Current
Freelance Hair and Makeup Artist
Hair by Amanda
01.2023 - Current
Hair and Beauty Consultant
Hoopers Pharmacy
03.2018 - 07.2021
Hair Stylist Assistant
Greta's Hair Design
04.2016 - 11.2022
Brand Ambassador
Mosaic Sales Solutions
01.2015 - 01.2023
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