Alanna Nelson
Cottonwood
Summary
Motivational leader and organizational problem-solver with advanced supervisory, team building and customer service skills. Experience stepping into roles and quickly making positive changes to drive company success. Focused on using training, monitoring and morale-building techniques to maximize client engagement and performance.
Overview
3
3
years of professional experience
Work History
Caregiver
Partners In Care Inc.
Redding
10.2025 - Current
- Assisted clients with daily living activities and personal care needs.
- Communicated effectively with families regarding client status and needs.
Task Associate
Ulta Beauty Inc.
Elko
09.2024 - 12.2025
- Assisted customers with product selection and inquiries.
- Maintained store cleanliness and organized product displays.
- Collaborated with team to restock inventory efficiently.
Customer Service Manager
Dollar Tree Management
Molalla
06.2023 - 08.2024
- Managed customer service team to enhance operational support and efficiency.
- Trained staff on effective communication and problem-solving techniques.
- Developed training materials to improve service delivery and staff performance.
Education
TEAM High School
Woodland, WASkills
- Assisted living support
- Personal care management
- Client assessment
- Hoyer lifting equipment
- Operational efficiency
- Inventory management
- Customer relationship management
- Effective communication
Timeline
Caregiver
Partners In Care Inc.
10.2025 - Current
Task Associate
Ulta Beauty Inc.
09.2024 - 12.2025
Customer Service Manager
Dollar Tree Management
06.2023 - 08.2024
TEAM High School