Alanna Hickey
Fort McMurray,AB
Summary
Experienced Kinesiologist specializing in patient care and athlete support. Skilled in soft tissue release techniques, rehabilitation planning, and delivering exceptional customer service. Dedicated to improving patient outcomes and ensuring satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Office Assistant
Clh Contracting
05.2020 - Current
- Maintained confidentiality in handling sensitive information while performing administrative tasks.
- Enhanced office efficiency by organizing files and maintaining a clean workspace.
- Achieved high levels of accuracy in data entry tasks.
- Strengthened office organization by implementing, new digital record-keeping practices through Shop Boss.
- Taught co-workers to use Shop Boss and eased the transition from paper to digital record keeping.
- Previously, completed various tasks under a laborer job title. These include landscaping duties, running equipment, fueling equipment etc.
Student Kinesiologist
Varsity Health
09.2022 - 04.2024
- Conducted thorough evaluations to identify biomechanical issues and develop appropriate interventions.
- Developed relationships with local healthcare providers to facilitate seamless referrals between services when necessary.
- Collaborated with multidisciplinary teams to optimize patient outcomes in rehabilitation settings.
- Maintained up-to-date record of patient data such as symptoms and interventions using Jane App to document the data.
- Incorporated therapeutic modalities such as ultrasound, soft tissue release, hot/and taping techniques into treatment plans for enhanced outcomes.
- Demonstrated clear written and oral communications skills when working with health care professionals, patients and caregivers.
- Collaborated closely with other healthcare providers to develop comprehensive care plans.
- Observed patient safety, risk management, and infection control policies and procedures.
- Educated patients on proper body mechanics, posture, and ergonomics to prevent injuries.
- Provided rehabilitation to clients by prescribing and demonstrating movement techniques.
- Designed effective injury prevention strategies for various sports teams, contributing to improved performance levels.
Key Holder/Team Lead
Le Chateau
11.2020 - 06.2021
- Swept and mopped floor, wiped windows and fixtures after closing to maintain organized and tidy store.
- Assisted customers in locating specific items they were looking for quickly resulting in an increase of overall client satisfaction.
- Engaged with customers to build rapport and promote long-term loyalty for increased sales.
- Handled difficult situations calmly under pressure resolving conflicts between both customers and staff in a professional manner.
- Receiving, organizing, replenishing stock
- Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
- Close and open store including counting and balancing cash
- Ensure that the store is clean throughout the day, including adjusting displays, sweeping and moping as needed.
- Managed daily cash handling procedures, ensuring accuracy in transactions and preventing losses due to discrepancies.
Pre-Canskate/Canskate Program Assistant
Noralta Skating Club
09.2012 - 04.2021
- Plan skating lessons for Canskate Program
- Organize children into correct groups/stages
- Work with other program assistants to create a seamless learning environment
- Ensure the safety of participates while they are learning to skate
- Draw and create circuits.
Education
Bachelor's Degree - Kinesiology
University of Alberta
Edmonton, AB06.2024
Skills
- Time Management
- Communication skills
- Critical Thinking
- Organizational Skills
- Resourceful
- Relationship Building
- Injury Rehabilitation Programming
- Punctual
Certification
- BLS Certification, 08/2023, 08/2024
- Driving Licence, 05/2018, 04/2027
- First Responder Certification, 09/2022, 09/2025
- Soft Tissue Release Training, 04/2023, Present
Awards
- Exceptional Varsity Therapist, 2022 & 2023, Awarded to student(s) with satisfactory academic standing entering, transferring, or continuing in an undergraduate or graduate degree program at the University of Alberta. Selection based on extensive involvement in University Athletics programs as a varsity therapist and outstanding commitment and service to the Golden Bears and Pandas athletics program(s).
- Martin M. Gill Memorial Award, 2023, Awarded to a student with satisfactory academic standing entering the second, third, or fourth year of an undergraduate degree in the Faculty of Kinesiology, Sport, and Recreation. Selection will be based on participation in athletic activities through Campus Recreation and/or Intramural Athletics, and academic standing.
- Risk Management of the Year, 2024, This is awarded by club sports to a singular club executive who has been exceptional in the risk management role.
- Leadership Award Holy Trinity High School, 06/2017
- Noralta Skating Club Citizenship Award, 06/2017
- Alberta Starskate Athlete of the year Award, 2018, The purpose of the Section Star Athlete Award is to recognize skaters who have demonstrated determination and commitment to the Star program. Recipients of this award have displayed passion for the sport and have achieved success throughout the season, not only within the Star assessment structure, but also with personal skill development and growth.
- University of Alberta Figure Skating Club Most Dedicated, 04/2022, This skater show passion for the sport and makes time in their busy academic schedule to come to practice. They always try their hardest not only individually but also to help the group.
References
- Tj Mussbacher, Athletic Therapist, University of Alberta, (780)-970-1077, tjm4@ualberta.ca
- Alex Yaworski, Sport Physiotherapy Dip., Pelvic Health Therapist, MScPT, BPE, CAFCI, (780)-270-2181, meropoul@ualberta.ca
- Lynn Barton, (780)-792-8329, Lynnskater@hotmail.com
Timeline
Student Kinesiologist
Varsity Health
09.2022 - 04.2024
Key Holder/Team Lead
Le Chateau
11.2020 - 06.2021
Office Assistant
Clh Contracting
05.2020 - Current
Pre-Canskate/Canskate Program Assistant
Noralta Skating Club
09.2012 - 04.2021
Bachelor's Degree - Kinesiology
University of Alberta
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