Alanna Ferguson
Grimshaw,AB
Overview
8
8
years of professional experience
Work History
Human Resources Coordinator
Mercer Peace River
10.2023 - Current
- Lead the full recruitment cycle including advertisement development, filtering applications, scheduling interviews, leading in interview process and drafting offer letters.
- Completed reference checks to facilitate hiring and onboarding of employees.
- Supported HR functions with emphasis on record keeping, data entry, and general HR tasks.
- Conducted new employee onboarding and provided ongoing orientation training.
- Compiled and monitored data for employee records and personnel documents to support accurate recordkeeping.
- Coordinated and administered employee health insurance and retirement plans.
- Acted as a primary point of contact for employee inquiries and concerns.
- Assisted with resolving conflicts and facilitating performance management between staff and management.
- Additional duties, as required.
Training Coordinator
Mercer Peace River
11.2022 - 10.2023
- Supported, coordinated, developed and delivered training programs in alignment with company strategies and requirements.
- Managed and administered training tracking and delivery systems, including DATS and company intranet.
- Maintained a change management system for all documentation, such as procedures, manuals and lockouts.
- Collaborated with leaders to ensure training programs met the organization’s needs, and technician’s specific position requirements.
- Monitored and assessed the quality of training and program delivery.
- Collaborated with other HR professionals to provide excellent HR services to the company; other duties as assigned.
- Additional duties, as assigned.
Human Resources Recruiter
Mercer Peace River
05.2019 - 11.2022
- Worked in alignment with Department Managers, Superintendents, and team members through a team-based approach to recruitment for all departments.
- Lead the full recruitment cycle including advertisement creation, candidate screening, interview preparation, offer letter execution, and onboarding.
- Worked with third party recruitment agencies to assist with recruitment process as required.
- Developed trusting internal relationships with all department managers, superintendents, and team members.
- Managed staffing and recruitment budgets, as well as other personnel reports as necessary.
- Liaised with various educational institutions to promote the Registered Apprenticeship Program, Power Engineering initiatives, and work experience placements.
- Created and designed social media posts, event posters, and internal letters.
- Developed, executed, and maintained screening tools and techniques; maintained recruitment reports weekly.
- Additional duties, as assigned.
Human Resources Administrative Assistant
Mercer Peace River
02.2018 - 05.2019
- Provided administrative support for Mercer Peace River group retirement programs, benefit plans, policy administration, documentation, training, and communications.
- Delivered friendly assistance with new hires throughout interviewing and hiring process.
- Filed paperwork, sorted, and delivered mail and maintained office organization.
- Efficiently delivered personnel information to management for speedy corrective action.
- Answered and redirected incoming phone calls for office.
- Maintained personnel files, and applicable auditing systems.
- Additional duties, as assigned.
Licensed Advisors Assistant
Sun Life Financial
07.2016 - 02.2018
- Assisted manager in all aspects of business operations including, scheduling and confirming client appointments, contract creation and general contract maintenance.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Prepared insurance quotes, invoices, documents and statements for staff and clients.
- Ordered and managed office supplies.
- Additional duties, as assigned.
Education
Bachelors of Human Resources And Labour Relations -
Athabasca University
Athabasca, AB02.2025
Human Resources Management Diploma -
Northern Lakes College
Peace River, AB06.2018
Business Administration Diploma -
Nova Scotia Community College
Port Hawkesbury, NS06.2017
High School Diploma -
Dalbrae Academy
Mabou, NS06.2012
Skills
- Recruitment Management
- New employee orientations
- Advanced proficiency in Microsoft Office Suite
- Advanced proficiency in Google Suite of Applications
- Ability to work under tight deadlines
- Team Player
- Excellent time management and multi-tasking skills
Languages
English
Native or Bilingual
Timeline
Human Resources Coordinator
Mercer Peace River
10.2023 - Current
Training Coordinator
Mercer Peace River
11.2022 - 10.2023
Human Resources Recruiter
Mercer Peace River
05.2019 - 11.2022
Human Resources Administrative Assistant
Mercer Peace River
02.2018 - 05.2019
Licensed Advisors Assistant
Sun Life Financial
07.2016 - 02.2018
Bachelors of Human Resources And Labour Relations -
Athabasca University
Human Resources Management Diploma -
Northern Lakes College
Business Administration Diploma -
Nova Scotia Community College
High School Diploma -
Dalbrae Academy
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