Alankrutha Dandamudi
Burnaby,BC
Summary
Polished Quality Analyst with over 8 years of experience providing knowledge and expertise in quality assurance field. Works independently and prioritizes multiple tasks concurrently. Competent in SQL, Salesforce and QA methodologies. Demonstrated success in gray, white and black box testing. Write and understand test cases, create test plans and identifying use cases. Comprehensive understanding of full software development lifecycle.
Overview
12
12
years of professional experience
Work History
Salesforce QA/UAT Coordinator/Admin
Bank of Montreal
Remote, Canada
07.2022 - 08.2023
- Conducted Training and assisted with setting up a new learning environment for new users
- Worked on setting up field level and object level-based permissions with profiles
- Worked on Service and Financial clouds for Case managements and for testing the Case workflows
- Worked on multiple integration components and their data migration
- Worked on data flow between UAT teams and Wealth teams
- Worked with Business and Developer teams to document all the Financial Services Cloud changes
- Conducted thorough UAT testing on the components
- Validated the data exchanges between different sandboxes in different environments
- Used Apex Data Loader to load multiple leads and to edit multiple fields
- Worked on Page layouts, search layouts, and mini page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
- Worked on Scheduling Daily Apex Jobs to update data from 3rd party site
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
- Customized tabs for among different business users’ groups and business center
- Manipulate the test data using SOQL and SOSL
- Create various profiles and configured the permissions based on the organizational hierarchy requirements
- Worked on creating new User setups along with their employee records
- Designed and developed workflow rules, validation rules, and customizations within Sales force
- Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system
- Worked on creating test plan and test designs for new requirements
- Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
Salesforce Admin/QA Analyst
Rogers Communications
Remote, Canada
08.2021 - 01.2022
- Worked with functional leads to transform and develop new requirements into design, implementation
- Conducted thorough UAT testing on the components
- Validated the data exchanges between different sandboxes in different environments
- Conducted performance testing using SOAP UI
- Create Aura Component Bundles to build lightning components
- Create Visualforce Pages to host on Force.com site
- Worked in Service cloud to create new workflows for Case Management
- Used Apex Data Loader to load multiple leads and to edit multiple fields
- Worked on Page layouts, search layouts, and mini page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
- Worked on Scheduling Daily Apex Jobs to update data from 3rd party site
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
- Customized tabs for among different business users’ groups and business center
- Manipulate the test data using SOQL and SOSL
- Create various profiles and configured the permissions based on the organizational hierarchy requirements
- Designed and developed workflow rules, validation rules, and customizations within Sales force
- Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system
- Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
Salesforce Admin/Developer/QA Analyst
G&F Financial Group
Burnaby, BC
12.2020 - 06.2021
- Worked with functional leads to transform and develop new requirements into design, implementation
- Create Aura Component Bundles to build lightning components
- Create Visualforce Pages to host on Force.com site
- Conducted QA testing on the developed components before every release
- Used Apex Data Loader to load multiple leads and to edit multiple fields
- Worked on weekly deployment between the Dev and UAT environments
- Performed day to day Admin tasks including merging duplicate accounts, implementing required changes after Winter and Summer 21’ releases
- Worked on Email Studio in Marketing Cloud
- Worked on Page layouts, search layouts, and mini page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
- Worked on Scheduling Daily Apex Jobs to update data from 3rd party site
- Designed, developed, and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages, Apex classes to suit to the needs of the application
- Created Apex Controller Classes and Test Classes
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
- Customized tabs for among different business users’ groups and business center
- Manipulate the test data using SOQL and SOSL
- Create various profiles and configured the permissions based on the organizational hierarchy requirements
- Designed and developed workflow rules, validation rules, and customizations within Sales force
- Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system
- Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
Salesforce Admin/Developer
TCS World Travel
Seattle, WA
02.2020 - 07.2020
- Review and analyze User stories/Business Requirement documents to determine the work estimates for User stories in JIRA
- Setup Salesforce community portal where customers can upload Travel Information for each Trip
- Worked with functional leads to transform and develop new requirements into design, implementation
- Create Aura Component Bundles to build lightning components
- Worked on Page layouts, search layouts, and mini page layouts to organize fields, custom links, related lists, and other components on a record detail and edit pages
- Designed, developed and deployed the Custom objects, Page layouts, Custom tabs, Components, Visualforce Pages, Apex classes to suit to the needs of the application
- Created Apex Controller Classes and Test Classes
- Customized the Dashboards to the track usage for productivity and performance of business centers and their sales teams
- Worked on integration with Softrip to manage existing bookings along with fares
- Customized tabs for among different business users’ groups and business center
- Manipulate the test data using SOQL and SOSL
- Create various profiles and configured the permissions based on the organizational hierarchy requirements
- Designed and developed workflow rules, validation rules, and customizations within Sales force
- Implemented Apex Classes & Triggers and linked them to manage the workflows Implemented in the system
- Used Inbound and Outbound Change sets for deployment
- Extended native SFDC reports to leverage custom fields to create meaningful reports, dashboards.
Salesforce Developer/QA Analyst
Charles Schwab
Denver, CO
04.2019 - 01.2020
- Review and analyze User stories/Business Requirement documents to determine the work estimates for User stories in JIRA
- Developed tests cases from business requirements and executed them in Quality Center
- Identify and raise risks as early as possible in the system development life cycle during regular refinement meetings
- Create test data as required in Salesforce QA Environment
- Identify and log defects, work with development to resolve, and verify fixes when implemented
- Created Documentation after testing is done for detailed analysis and to give demos using Confluence
- Manipulate the test data using SOQL and SOSL
- Worked as the primary contact for team members developing and executing test plan
- Test the Code Coverage by creating test cases using Apex coding in Dev and QA environments in salesforce using VS Code
- Experience working with Salesforce.com Service Cloud, Sales cloud as well as marketing cloud and configuring Administration setup on salesforce.com platform
- Created workflow rules and defined related tasks, email alerts, and field updates
- Tested the Implemented pick lists, dependent pick lists, lookups, master detail relationships, validation and formula fields to the custom objects
- Tested several Record Types, page layouts.
QA Analyst
US Bank
Richfield, MN
08.2018 - 04.2019
- Review and analyze User stories/Business Requirement documents to determine the work estimates for User stories
- Worked with Selenium IDE for automation testing
- Developed tests cases from business requirements and executed them in Quality Center
- Identify and raise risks as early as possible in the system development life cycle during regular refinement meetings
- Create test data as required
- Identify and log defects, work with development to resolve, and verify fixes when implemented
- Use SoapUI to test real-time fraud activity and responses
- Worked in a Waterfall environment and was a part of its transition into an Agile Environment
- Created Documentation after testing is done for detailed analysis and to give demos
- Involved in managing Test Requirement Management and Business Rules Management
- Test fraud activity in both Integration Testing and User Acceptance Testing Environments
- Manipulate the test data using IBM DB Mainframes and Win SQL
- Worked as the primary contact for team members developing and executing test plan
- Communicated business risks and project cross-impacts to Project Manager and BSA Manager - Support.
QA Analyst
US Bank
Richfield, MN
12.2016 - 07.2018
- Review and analyze User stories/Business Requirement documents to determine the work estimates for User stories
- Developed tests cases from business requirements and executed them in Quality Center
- Identify and raise risks as early as possible in the system development life cycle during regular refinement meetings
- Created test data as required
- Worked in an Agile environment
- Identify and log defects, work with development to resolve, and verify fixes when implemented
- Used SoapUI and REST Clients to test real-time transactions and generate multiple reports
- Used NVDA and JAWS software to track 508 Complaint changes and to test them from a blind user perspective
- Created Documentation after testing is done for detailed analysis and to give demos
- Worked on Creating wireframes for the user stories to keep track of all the changes made in a single screen
- Involved in managing Test Requirement Management and Business Rules Management
- Test fraud activity in both Integration Testing and User Acceptance Testing Environments
- Manipulate the test data using IBM Mainframes and Win SQL
- Worked on Voyager Maintenance Solutions (VMS) using multiple web services and tracked Real-time data using Data Mart
- Worked as the primary contact for team members developing and executing test plan
- Communicated business risks and project cross-impacts to Project Manager and BSA Manager - Support.
Business Analyst
S4 Consultants Inc.
05.2016 - 11.2016
- Compare the daily data and notice any changes
- If the changes are considerable, inform the superiors and engineers
- Make a statistical report on how the data has changed using MS Excel
- Depending on the number of disturbances classify the change based on the level of threat it possesses
- Compare the entire month’s data to the date every day
- Used SQL to manage data that is collected from the plant.
Intern Data Analyst
Ravi Hybrid Seeds
06.2013 - 06.2014
- Working with Microsoft office products to keep a detailed record of sales and day to day business activities
- To analyze the sales pattern by extracting the data using Win SQL
- Creating reports from the extracted data using spreadsheet.
Intern
Nani Electro Technics Pvt.Ltd
09.2011 - 12.2011
- Derived good knowledge about the manufacturing and distribution of power and special transformers ranging from 33 KV to 200 KV
- This job role allowed me to work in a multi-disciplinary team which helped me to Improve my multi-tasking, time management and customer facing skills.
Education
Master of Science - Science And Engineering
Oklahoma Christian University
Edmond, Oklahoma12-2015
Bachelor of Science - Electrical And Electronics Engineering
salesforce.comNaniRaviSoftripJawaharlal Nehru Technological University
Hyderabad, India05-2013
Skills
- Teamwork And Collaboration
- Testing Management
- Documentation And Reporting
- Lifecycle Management
- Jira and Confluence
- Salesforce CRM
- Test case development
- User Acceptance Testing
- SQL understanding
- Defect tracking
- Functional Testing
- Regression Testing
- Performance Testing
- Test Plan Development
- Requirements Analysis
Languages
English
Full Professional
Hindi
Professional
Telugu
Native/ Bilingual
Timeline
Salesforce QA/UAT Coordinator/Admin
Bank of Montreal
07.2022 - 08.2023
Salesforce Admin/QA Analyst
Rogers Communications
08.2021 - 01.2022
Salesforce Admin/Developer/QA Analyst
G&F Financial Group
12.2020 - 06.2021
Salesforce Admin/Developer
TCS World Travel
02.2020 - 07.2020
Salesforce Developer/QA Analyst
Charles Schwab
04.2019 - 01.2020
QA Analyst
US Bank
08.2018 - 04.2019
QA Analyst
US Bank
12.2016 - 07.2018
Business Analyst
S4 Consultants Inc.
05.2016 - 11.2016
Intern Data Analyst
Ravi Hybrid Seeds
06.2013 - 06.2014
Intern
Nani Electro Technics Pvt.Ltd
09.2011 - 12.2011
Master of Science - Science And Engineering
Oklahoma Christian University
Bachelor of Science - Electrical And Electronics Engineering
salesforce.comNaniRaviSoftripJawaharlal Nehru Technological University
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