Alandria Crosby
Toronto,Canada
Summary
Experienced clinical dental professional with 15+ years in the dental industry, including extensive experience in clinical dental hygiene and B2B sales within dental distribution and manufacturing sales. Skilled in building relationships with clients, delivering effective product education, and driving sales growth. Proven ability to combine clinical expertise with strategic sales approaches to achieve business objectives. Seeking a Clinical Training Specialist position with Align Technology in Canada to leverage both my dental background and sales acumen.
Overview
17
17
years of professional experience
Work History
Account Manager
Kerr Dental
01.2022 - Current
- Managed downtown Toronto and exceeded sales targets for dental manufacturer consumables and small equipment
- Conducted in-office training and education for dental professionals on product use and integration
- Acted as a trusted resource for clients, providing solutions tailored to individual practice needs
- Collaborated with our four distribution partners and their sales teams to align strategies with company objectives
- Delivered professional presentations at industry events and trade shows, enhancing brand visibility
Territory Account Manager
Clinical Research Dental
03.2019 - 12.2021
- Hosted CE events throughout the city with KOL's
- Teaching better dentistry through innovative products and techniques
- Drove retailer engagement, improved retailer satisfaction and earned retailer advocacy through communication and relationship management.
- Analyzed competitors'' offerings and devised targeted marketing campaigns to attract potential customers.
- Developed long-term relationships with key decision-makers in the assigned region, resulting in repeat business.
- Tracked sales performance metrics regularly, adjusting strategies as necessary to meet or exceed targets.
Registered Dental Hygienist
Welcome Smile Dental - Dr. Kellen Smith
08.2013 - 05.2018
- Delivered compassionate care and monitored patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development.
- Maintained accurate medical and dental records by documenting important patient data.
- Improved and developed knowledge through continuing education courses and seminars.
- Interpreted patients dental radiographs.
- Applied fluoride and dental sealants to protect patients' teeth from decay.
Registered Dental Hygienist
Image Dental - Dr. Travis Polischuk
05.2013 - 04.2014
Registered Dental Hygienist
Riverside Dental Clinic - Dr. Esther Lee
11.2012 - 05.2013
Chair Side Dental Assistant
Riverside Dental Clinic - Dr. Esther Lee
02.2008 - 05.2013
Education
Dental Hygiene Diploma -
Academy of Dental Hygiene, Health & Community Sciences
Mississauga, ON04.2012
Undergraduate Studies - Sciences
Thompson Rivers University
Kamloops, BC04.2007
High School Diploma -
Peter Skene Ogden Senior Secondary
06.2005
Skills
- Clinical expertise in dental hygiene
- Sales training and mentorship
- Strong relationship-building skills
- Product demonstrations and education
- Strategic territory management
- Client-focused problem-solving
- Excellent communication and presentation skills
- Knowledge of dental industry trends and technologies
- Client relations
- Sales development
- Relationship building and management
- Strategic account planning
Professional Development Courses and Events
Numerous self-study CE credits and remain registered in good standing with the CRDHA, ODHA, and CDHA.
Timeline
Account Manager
Kerr Dental
01.2022 - Current
Territory Account Manager
Clinical Research Dental
03.2019 - 12.2021
Registered Dental Hygienist
Welcome Smile Dental - Dr. Kellen Smith
08.2013 - 05.2018
Registered Dental Hygienist
Image Dental - Dr. Travis Polischuk
05.2013 - 04.2014
Registered Dental Hygienist
Riverside Dental Clinic - Dr. Esther Lee
11.2012 - 05.2013
Chair Side Dental Assistant
Riverside Dental Clinic - Dr. Esther Lee
02.2008 - 05.2013
Undergraduate Studies - Sciences
Thompson Rivers University
Dental Hygiene Diploma -
Academy of Dental Hygiene, Health & Community Sciences
High School Diploma -
Peter Skene Ogden Senior Secondary
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