Summary
Overview
Work History
Education
Skills
Timeline
Generic

Alana Spencer

Corona

Summary

Hardworking professional with proven relationship building and time management skills in fast paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote longterm loyalty.

Overview

2
2
years of professional experience
2023
2023
years of post-secondary education

Work History

Server

Olive Garden
Corona
04.2025 - 06.2025
  • As an Olive Garden Server I was in charge of taking peoples orders. I was also in charge of helping out my team and accommodating guest when needed.

Barista

Starbucks
Corona
10.2024 - 05.2025
  • As a Starbucks Barista I was is in charge of making and memorizing all the drinks. Not only making drinks, but providing a speedy service. I was also in charge of providing the customers with top tier, excellent customer service and making sure that they were not only satisfied with the drinks, but the experience. We highlighted on customer connection to not only enjoy our services, but the experience of them being there.

Guest Service Associate

TopGolf
Rancho Cucamonga
05.2024 - 08.2024
  • I was hired as a Guest Services Associate at Top Golf. I was in charge of checking people in at the front desk as well as assisting customers with reservations or events. I was also in charge of running drinks/making them and helping out my servers if needed. Demonstrating excellent customer service skills was one of our main important values so making sure the customer was satisfied at the end of their game was very important to my team.

Cashier

Stater Brothers
Ontario
01.2023 - 12.2023
  • I worked as a cashier at the grocery store Stater Bros. I was in charge of checking people out the register and making sure that I was demonstrating excellent customer service. Leaving them with an experience wanting to come back to our store.

Education

Nava College Prepatory Academy
Los Angeles, CA

Skills

  • Customer service
  • Order accuracy
  • Point of sale
  • Beverage preparation
  • Multitasking
  • Organized
  • Clear communication skills
  • Problem Solving
  • Writing skills
  • Active listening
  • Time management
  • Adaptability
  • Empathy and understanding

Timeline

Server

Olive Garden
04.2025 - 06.2025

Barista

Starbucks
10.2024 - 05.2025

Guest Service Associate

TopGolf
05.2024 - 08.2024

Cashier

Stater Brothers
01.2023 - 12.2023

Nava College Prepatory Academy
Alana Spencer