Alana Schikor
Newbury,ON
Summary
Hardworking professional with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Overview
29
29
years of professional experience
Work History
Server for Cafe
Art and Soul Cafe
Port Stanley, Ontario
10.2021 - 07.2026
- Treated every customer kindly and assisted with to-go orders and seating.
- Maintained cleanliness and organization of dining area and tables.
- Assisted in training new servers on menu items and service standards.
- Handled cash transactions and processed payments accurately.
- Resolved customer complaints with professionalism and empathy.
- Provided excellent customer service to ensure satisfaction.
- Managed front of house operations: handled cash, prepared hot and cold drinks, cleared and cleaned tables, washed dishes, and ran orders from the kitchen.
- Managed front of house operations: handled cash, prepared hot and cold drinks, cleared and cleaned tables, washed dishes, and ran orders from the kitchen.
Owner of dog grooming shop
Walk-in dog Pet Salon
London, Ontario
11.1997 - 07.2017
- Managed daily operations of a busy pet salon.
- Supervised grooming staff and ensured quality service.
- Trained new staff on grooming techniques and salon policies.
- Scheduled appointments to optimize workflow efficiency.
- Developed customer relationships through excellent communication.
Education
H.B Beal Secondary School
London, ONSkills
- Menu knowledge
- Order management
- Customer service
- Cash handling
- Attention to detail
- Problem solving
- Effective communication
Timeline
Server for Cafe
Art and Soul Cafe
10.2021 - 07.2026
Owner of dog grooming shop
Walk-in dog Pet Salon
11.1997 - 07.2017
H.B Beal Secondary School