Summary
Overview
Work History
Education
Skills
Community Service and Volunteer work
Timeline
Generic

Alana L. Richert

Berkeley,CA

Summary

Personable and reliable candidate for any position. Well versed in coffee knowledge, strong interpersonal skills, and exceptional secretarial abilities. Dedicated team player with an enthusiasm for creating a productive and welcoming work environment.

Overview

4
4
years of professional experience

Work History

Barista/Cashier

Black Oak Coffee
05.2023 - Current
  • Learned a sophisticated level of specialty espresso drink making and a traditional barista skillset
  • Coffee handling includes dialing in and operating the espresso machine, curating new drink recipes, correctly frothing milk and perfecting latte art skills
  • Handle stressful working environment, dealing with over 15 orders at a time and completing each one in under 10 minutes
  • Safely preparing food for customers and interacting with them in a professional manner
  • Ensure the establishment is clean for patrons and washing dishes, expanding knowledge on the ins and outs of a commercial kitchen

Event Staff

Cloverdale Arts Alliance
05.2022 - 08.2023
  • Set up event facilities and equipment, cleaned areas, and organized supplies.
  • Handled crowd control professionally, maintaining a safe environment for all event attendees and staff members, with a total population number of over 200 people
  • Interacted with bands and set up their sound systems for the set

Retail Sales Associate/Data Entry

Dragon’s Lair
09.2020 - 08.2022
  • Work responsibilities included taking inventory, customer/consignor service, accounts payable and receivable, price evaluations, and any other various tasks as needed
  • Developed the ability to heighten customer service skills and phone etiquette, as well as learn a professional level of bookkeeping and working with related software
  • Managed and communicated with approximately 75 consignment and wholesale vendors

Education

Bachelor of Science - Environmental Sciences

University of California Berkeley
Berkeley, CA
05-2028

High School Diploma -

Ukiah High School
Ukiah, CA
06.2024

Skills

  • Exceptional customer service
  • Decision-making
  • Safe food handling
  • Professional demeanor
  • Time management
  • Team player
  • Coffee expertise
  • Inventory management
  • Attention to detail
  • Work ethic and integrity

Community Service and Volunteer work

World Affairs Seminar, Waukesha, WI - Representative

  • I was selected by my local rotary board to be sent to the World Affairs Seminar, an international leadership conference, after a rigorous application process. During this seminar I was educated on current global environmental problems and heard from renowned speakers. I was also selected by my fellow peers as a spokesperson for our diplomacy simulation where I was required to publicly speak and delegate/negotiate with other entities.

Non-Profit Phone Banker - Sierra Club/Sunrise Movement

  • For both the Sierra Club and Sunrise Movement, I served as a volunteer phone banker and letter writer to voters. I volunteered my time to these organizations to urge residents to vote. In addition, I also led youth centered educational conferences on how to volunteer and the urgency of the climate crisis.

Sustainable You Youth Camp, Hopland CA - Camp Counselor

  • I was a volunteer camp counselor at the Sustainable You Youth Camp hosted by the Hopland Research and Extension Center in 2018, 2019, and 2022. My expectation was to provide supervision and entertainment to children from the ages of eight to twelve. Additionally, our goal was to teach our youth about the climate crisis and sustainability while making the experience enjoyable for them.

Timeline

Barista/Cashier

Black Oak Coffee
05.2023 - Current

Event Staff

Cloverdale Arts Alliance
05.2022 - 08.2023

Retail Sales Associate/Data Entry

Dragon’s Lair
09.2020 - 08.2022

Bachelor of Science - Environmental Sciences

University of California Berkeley

High School Diploma -

Ukiah High School
Alana L. Richert