Alana Croucher
Fernie,BC
Summary
Well-coordinated, multi diverse HR and Recruitment Manager that handles a high quality variety of tasks while leading teams to meet demanding performance targets and goals. Effectively organizes resources and clerical support to maintain smooth and efficient operations to enhance team success.
Overview
12
12
years of professional experience
Work History
Recruitment Manager / Western Canada
Seaboard Transportation Group
Calgary, AB
02.2023 - 08.2024
- Full cycle recruitment (interviewing, hiring and onboarding processes).
- Leading and conducting Western Canada's recruitment team to hit hiring targets in a timely, precise manner, and lending any additional support where required.
- Organizing and attending hiring fairs, private company employment events and external field recruitment.
- Working with clients to develop effective procedures for onboarding new hires, training plans to support growth and the acquisition of new or advanced skills.
- Developed and maintained good, strong communicative relationships with hiring managers, employees and candidates to ensure all hiring requirements are met.
- Advanced knowledge of employment platforms including Indeed, Job Bank, GlassDoor, LinkedIn, Zip Recruiter, and all social media.
- Created, posted and maintained job vacancies that accurately reflect the roles and responsibilities of each position.
- Developing recruitment strategies and building external relationships within the workforce and communities to find innovative new ways to attract talent and interest.
- Conducted initial phone screenings and short listed prospective candidates to assess their skills and qualifications for open roles.
Senior Recruitment Specialist
ClearStream Energy Services/FLINT
Calgary
06.2020 - 01.2023
- Full cycle recruitment (pre-screening, interviewing, hiring and onboarding processes).
- High volume & fast paced shutdown/turnaround recruiting.
- Collaborated with superintendents and hiring managers to understand external hiring needs and requirements.
- Full Oil&Gas industry knowledge for hiring requirements within the trades. (ticket verifications, A&D bookings, site & company orientations and training).
- Used job boards, internet tools and career fairs to source both passive and active candidates.
- Created job ads and wrote job descriptions and qualifications.
- Composed job offer letters, employee/subcontractor agreements and collected all required documentation for onboarding candidates and equipment.
Office Manager / Human Resources Manager
Goodfellas Inc.
Edmonton
02.2015 - 06.2020
- Developed and implemented office policies and procedures.
- Payroll, invoicing, accounts payable & receivable.
- Supervised staff members, organized schedules and delegated tasks.
- Answered phones, high volume emails, booked appointments, data entry, filing, routed mail and coordinated courier services, LMIA's, benefits, WCB claims, accruals, & more.
- Interviewing, hiring, onboarding and training of all employees and subcontractors.
- Managed employee relations issues such as grievances, disciplinary actions and terminations.
- Developed and implemented HR policies, procedures, and processes to ensure compliance with employment regulations.
- Highly skilled in MS Excel, MS Word, MS Office, Outlook, PowerPoint and Quickbooks.
Human Resources / Recruiter
Valseal LTD.
Edmonton
09.2012 - 01.2015
- Regularly updated HR databases to reflect employee information, changes in benefits and other details.
- Employee performance evaluations and wage reviews.
- Pre-screening, interviewing, hiring and training of all employees.
- Basic office tasks including filing, data entry, answering phones, emails, invoicing and customer service duties.
- Creating job vacancies and posting available positions on job boards and social media platforms.
- Maintained confidential employee records in accordance with company policy and applicable legal requirements.
- Investigated employee relations matters through interviews with involved parties to ensure a fair resolution.
- Resolved conflicts between different departments or personnel using sound judgment to maintain a harmonious work environment.
Skills
- Positive team player and independent leader
- Strong attention to detail and accuracy
- Excellent Communication
- Employee Development
- Time management abilities
- Supervision and training
References
References available upon request.
Timeline
Recruitment Manager / Western Canada
Seaboard Transportation Group
02.2023 - 08.2024
Senior Recruitment Specialist
ClearStream Energy Services/FLINT
06.2020 - 01.2023
Office Manager / Human Resources Manager
Goodfellas Inc.
02.2015 - 06.2020
Human Resources / Recruiter
Valseal LTD.
09.2012 - 01.2015
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