Alana Carcone
Keswick,ON
Summary
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Developmental Support Worker
York Region District School Board
09.2020 - Current
- Support students with special needs by adapting lessons and providing necessary accommodations in collaboration with special education teaching staff.
- Encourage social-emotional growth among students by modeling appropriate behavior and guiding conversations around self-awareness, empathy, and responsible decision making.
- Manage challenging behaviors effectively by implementing crisis prevention strategies and adhering to safety protocols.
Private Support Worker
Private Care
08.2022 - Current
- Help clients manage and reach individual goals, supporting independent progression and social skills.
- Enhance the quality of care for clients by providing personalized support and assistance with daily living activities.
- Transport clients to appointments, shopping venues and entertainment events according to determined schedule.
Sales Representative
Kandies World
03.2024 - Current
- Enhance client satisfaction by addressing concerns promptly and providing exceptional service.
- Conduct product demonstrations to educate customers on features, benefits, and competitive advantages.
- Increase repeat business by fostering trust-based relationships with key accounts through regular communication.
Instructor Therapist
Lighthouse Learning and Development Centre
02.2020 - 10.2020
- Adapted therapy materials and resources based on individual learning styles and needs to enhance comprehension and engagement among clientele.
- Maintained accurate records of clientele progress, treatment plans, and session notes for documentation purposes.
- Boosted social interaction abilities for students with Autism Spectrum Disorder through structured play activities and group exercises.
Education
Child And Youth Care Advanced Diploma - Child And Youth Care
Humber College Institute Of Technology And Advanced Learning
Etobicoke, ON04.2019
Skills
- Proven ability to quickly adapt to fast paced and high stress situations
- Confident in data collection and report writing
- Competent in managing confidential situations professionally
- Ability to learn new skills quickly and think independently
- Experience providing direct intervention to students with complex behavioral needs using the principles of CPI
- Superior communication, problem-solving and interpersonal skills
Certification
- CPI Nonviolent Crisis Intervention - Valid 09/13/23 - 09/13/26
Internships
SickKids Centre for Community Mental Health
Child and Youth Practitioner Intern
Day Treatment - 09/18, 12/18
City Residential Program - 01/19 - 04/19
Timeline
Sales Representative
Kandies World
03.2024 - Current
Private Support Worker
Private Care
08.2022 - Current
Developmental Support Worker
York Region District School Board
09.2020 - Current
Instructor Therapist
Lighthouse Learning and Development Centre
02.2020 - 10.2020
Child And Youth Care Advanced Diploma - Child And Youth Care
Humber College Institute Of Technology And Advanced Learning
- CPI Nonviolent Crisis Intervention - Valid 09/13/23 - 09/13/26
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