Alan Wang
Los Angeles
Summary
Results-driven English Tutor specializing in curriculum development and effective communication. Develops engaging lesson plans that foster student growth and adapt to diverse learning needs. Committed to enhancing student learning through constructive feedback and creating supportive classroom environments.
Overview
2
2
Languages
1
1
Certification
26
26
years of professional experience
Work History
English Tutor
GEOS
07.2008 - 06.2023
- Provided one-on-one tutoring to support individual learning goals and challenges.
- Facilitated engaging English lessons tailored to diverse student needs.
- Developed custom lesson plans using innovative teaching methods and resources.
- Assisted students in developing reading comprehension strategies, grammar rules, and writing techniques.
- Assessed student progress through regular evaluations and feedback sessions.
- Utilized digital tools for lesson delivery and student engagement activities.
- Collaborated with colleagues to enhance curriculum and instructional strategies.
- Organized extracurricular activities promoting language practice outside the classroom.
- Built student confidence through positive reinforcement.
Sales Associate
Team One
Los Angeles
11.2002 - 06.2005
- Greeted customers and provided exceptional customer service.
- Assisted customers in product selection and provided tailored recommendations.
- Handled customer inquiries and resolved issues to maintain satisfaction.
- Handled customer complaints in a professional manner.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Collaborated with team members to enhance store presentation and layout.
Customer Service Representative
Blockbuster Video
02.2000 - 05.2002
- Resolved customer complaints with empathy and effective communication skills.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Answered customer inquiries and provided accurate information regarding products and services.
- Assisted customers with product inquiries and rental transactions.
- Managed inventory, ensuring availability of popular titles and new releases.
cashier/chef
McDonald's
Temple City
05.1997 - 04.1999
- Processed customer orders efficiently at the counter and drive-thru.
- Handled cash transactions with accuracy while ensuring register cleanliness for a smooth checkout experience.
- Assisted customers with menu selections and provided product information.
- Collaborated with team members to deliver prompt service during peak hours, enhancing customer satisfaction.
- Greeted customers and answered any questions they had about the store's products and services.
- Executed tasks to support team operations.
Education
Bachelor of Science - Criminology
University of California, Irvine
Irvine, CA06-2008
Skills
- Language evaluation
- Curriculum development
- Lesson planning
- Assessment strategies
- Problem solving
- Cultural sensitivity
- Effective communication
- Conflict resolution
- Adaptability to change
- Flexibility in roles
- Customer service
Languages
English
Professional
Chinese (Mandarin)
Professional
Certification
- Teaching associate
Accomplishments
- top sells
- Teacher of the month
Affiliations
- volunteer
Timeline
English Tutor
GEOS
07.2008 - 06.2023
Sales Associate
Team One
11.2002 - 06.2005
Customer Service Representative
Blockbuster Video
02.2000 - 05.2002
cashier/chef
McDonald's
05.1997 - 04.1999
Bachelor of Science - Criminology
University of California, Irvine