Alan Vaz
North York,Canada
Summary
Experienced Supply Chain Management professional with expertise in logistics optimization, supplier portfolio management, and business efficiencies. Skilled in contract negotiations, cost reduction, and inventory control analysis to drive operational success. Proficient in accounts receivables management and conflict resolution, with a strong focus on root-cause analysis and critical thinking for strategic planning. Demonstrated ability in cross-functional team management, exhibiting strong interpersonal and communication skills. Diligent and efficient, with proficiency in MS Office and ERP systems (Powerware, Smart Vendor, MS D365). Accomplished Merchandise Manager with a proven track record in developing visual strategies for retail locations. Possesses on-trend knowledge, exceptional forecasting abilities, and a decisive approach to leading teams and delegating tasks. Well-versed in buying plans and current inventory levels. Effective in managing day-to-day sales operations and determining purchasing needs based on inventory stock levels. Expertise lies in merchandise planning, leveraging prior sales data and trends to curate a well-rounded selection of products that meet customer demands.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Merchandising Manager
Investments Hardware Limited (IHL)
10.2023 - 08.2024
- Reporting to the Store Manager, liaise with the management team in ensuring strategic merchandising and replenishing of over 1500 product lines from multiple high-profile Vendors from the Warehouse and Distribution Center to the Retail Showroom and Contractor Sector in a strategic and timely manner, meet deadlines, ensure high quality standards which would include effective oversight of the Replenishment and adhere to Health and Safety standards set out by the Company
- Identify inventory discrepancies with the warehouse manager including communicating with buyers regarding open and partial purchase orders due to backorders, receiving errors, long term unavailability and items no longer available due to product being discontinued on an ongoing basis
- Focus on top level customer experience through deep commitment to the trade, product knowledge, proper signage and merchandising which would include SPIFF and Top 10 sale items throughout the year
- Coordinate with cross functional teams to ensure optimal stock levels in local warehouse and communicate any adjustments that were administered via the Master Planning of inventory being transferred using location replenishment templates at an 80% efficiency
- Provide weekly and biweekly reports to identify more than 16000 items not replenishing to the showroom, inconsistencies of product movement, volume control based on metrics like seasonal, trade, turnover, promotional and phase out items
- Manage a replenishment team of 15 associates to run templates to fulfill daily replenishments of the contractor and retail section of the store, complete manual lists for hot sale items, fulfill daily checklists, transfer goods from receiving to the showroom and conduct routine meetings to address areas of need to perform duties
- Balance priorities which are not limited to managing and generating new templates, update prices, phase out items on sale, forecast transfer of high turnover items with various lead times to ensure proper replenishment, health, and safety meetings as well as the weekly manager meetings to address areas of need.
Sales Associate
Mississauga Hardware Centre
08.2022 - 09.2023
- Strategically merchandising new and promotional products based on brand as directed by the vendor while maintaining a spacious, well demonstrated, and safe environment
- Proactively research new products and specs advertised by the major manufacturers such as Milwaukee, Makita, DeWalt and Festool, documenting and reporting data to the Purchasing department
- Demonstrating high-quality customer service through deep commitment to the trade, product knowledge and performance, with approximately 80 - 100 customers a day
- Maintaining of friendly outgoing personality to promote positive work environment and build customer loyalty
- Respond to customer needs and inquiries to identify, recommend, and provide comprehensive assistance through merchandise selection and completion of purchases of up to $45,000.
Supply Chain & Logistics Coordinator
Airship International
08.2022 - 01.2023
- Managed as many as 130 export billings per day, documenting all charges and on invoices and dispatching via email efficiently
- Reviewed, analyzed, and assigned as many as 200 documents in respective folders according to modes of transport used and other subcategories
- Contacted follow-ups for missing documents and assisted Managers with other billing to various freight companies as needed
- Exporting: Encoded and recorded shipments according to the current Incoterms
- Managed as many as 4 airline releases and delivery orders according to the Incoterms as directed daily
- Prepared CERS via the CBSA secure website accurately and timely, ensuring all HS codes comply with shipping manifests prior to staging cargo for departure, 2 - 3 times daily
- Documented all PAPS (Pre-Arrival Processing System) for outbound and road and rail transport
- Prepared as many as 3 Airway Bills and Seaway Bills noting requirements of A.T.A Carnet and Dangerous Goods well within the required time scope
- Scheduled departure dates and acquired shipping rates from respective airline companies like BA, KLM, CX when required.
Operations Specialist
WEBSTER AND SONS LTD
03.2009 - 07.2022
- Managed three key areas of the business to maintain Customer Relations, Business Profitability, managing Inventory Flow with the Supply Chain and by simultaneously addressing a series of Operational duties
- Business Profitability: Managed procurement, logistic solutions, and recordkeeping to facilitate and enhance company operations
- Determined inventory goals, product stock and risk management objectives and oversaw techniques to maximize inventory
- Generated and managed all price lists of clients to ensure maximum value to the client while maintaining profitable margins (Bi-Annually or when pricing provided from Supplier)
- Fostered relationships with suppliers to develop purchasing agreements with logistic partners and reduce risks
- Solely responsible in following up and maintaining accounts of clients with company privileged NET terms (60-75% efficiency)
- Operational Efficiencies: Oversaw all Operations in collaboration with the General Manager augmenting safety, efficiency, and diligence
- Motivated team members to accomplish distribution performance goals and achieve inventory objectives
- Analyzed operational performance and implemented plans to achieve organizational and financial goals.
Education
Supply Chain & Logistics Management with Honors -
Anderson College
Toronto, ON10.2022
Skills
- MS Office (Power BI, Excel, Word, Outlook, OneDrive)
- Inventory and Root-Cause Analysis via Power BI
- MS D365 Portals for Inventory Management
- Merchandising Analytics and Allocation
- Sales trend analysis
- Supply Chain Coordination
- Customer Relations Management
- Demand Forecasting
- Leadership, Coaching and Mentoring
- Account Management
- Supplier Relationship Management
- Cost Assessments and Business Efficiencies
- Logistics Optimization
- Teamwork and Collaboration
- Adaptability and Flexibility
- Contract Negotiations
Accomplishments
- Led merchandising and inventory management at the main retail warehouse and showroom.
- Co-created a successful merchandising business model in the form of automated templates that was implemented company-wide.
- Supervised a team of 20 staff members of the replenishment and merchandising team.
- Collaborated with team of 5 managers in the development of our Annul Epic Sale and Black Friday week.
- Used Microsoft Excel to develop inventory tracking spreadsheets 4 times a month for the showroom and 2 times a month for the entire branch.
- Documented and resolved in inventory shortage issue on high-end merchandise valued at nearly 10's of thousands of dollars by creating a product cycle report via Power BI which led to reduced calls for items from showroom team to less than 25%.
- Achieved in implementing replenishment templates for 16 aisles in the contractor section of the showroom 2 weeks before the deadline with accuracy and efficiency.
Website Portfolio - Linkedin
https://www.linkedin.com/in/alan-vaz-44532535?utm_source=share&utm_campaign=share_via&utm_content=profile&utm_medium=ios_app
Personal Summary
Alan Douglas Vaz
Supply Chain Coordinator and Logistics
Possess over 20 years of experience in the Supply Chain Management with a primary focus on customer experience by analyzing cost reduction processes by improving efficiencies in managing of procurement, logistics, forecasting, costing and maintaining a competitive edge in the building materials industry. Leadership and mentoring is what drives me to do compete with myself by ensuring the team is successful regardless of the scope of the project or task at hand.
Languages
English
Professional Working
Urdu
Elementary
Certification
- Supply Chain Management and Logistics, CIFFA - September 2022 to date
Timeline
Merchandising Manager
Investments Hardware Limited (IHL)
10.2023 - 08.2024
Sales Associate
Mississauga Hardware Centre
08.2022 - 09.2023
Supply Chain & Logistics Coordinator
Airship International
08.2022 - 01.2023
Operations Specialist
WEBSTER AND SONS LTD
03.2009 - 07.2022
Supply Chain & Logistics Management with Honors -
Anderson College
- Supply Chain Management and Logistics, CIFFA - September 2022 to date
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