Alan Tony Jose
Strathroy,ON
Summary
Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales.
Overview
13
13
years of professional experience
Work History
General Merchandise Manager
Real Canadian Superstore
11.2022 - Current
- Designed displays to deliver interactive, engaging, and memorable store experiences for shoppers.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Interacted with customers to obtain feedback and drive satisfaction.
- Completed efficient store resets to prepare store for special promotions and seasonal updates.
- Coordinated and directed buying team, enforcing compliance with company standards.
- Developed and implemented successful strategies to increase sales and profits.
- Monitored and evaluated supplier performance to verify quality of products and delivery times met company standards.
- Reviewed customer feedback to identify trends and improve product selection.
Store Manager
7-ELEVEN
11.2010 - 11.2022
- Managed the store with 20 Employees and also operated profitably while maintaining a clean, customer friendly environment
- Train, develop and motivate our employees to increase sales based on our company’s policies
- Rotated merchandise and displays to feature new products and promotions.
- Major Job Duties: Oversee daily store operations, supervise employees and manage inventory
- Ensure prompt reconciliation of store operations and paperwork
- Develop successful sales plans to grow profitability
- Recruit, train, develop and motivate employees
- Demonstrate leadership and promote a teamwork-oriented environment setting high standards and modeling behavior for optimum guest service
- Ensures the stores health and safety standards are met
- Maintain and update payroll records
- Analyzing sales figures and forecasting future sales
- Promote 7-Eleven to guests and community.
Education
Hospitality Management -
Sarina Russo Schools Australia
10.2010
Skills
- Strong leadership personality
- Strong merchandise skills
- Financial and operations management
- Retail Inventory Management
- Budget Administration
- Risk Management
- Revenue Generation
- Training and Mentoring
- Order Management
- Advertising and Marketing
References
References available upon request
Timeline
General Merchandise Manager
Real Canadian Superstore
11.2022 - Current
Store Manager
7-ELEVEN
11.2010 - 11.2022
Hospitality Management -
Sarina Russo Schools Australia
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