Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
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ALAN SIBY

Sudbury,Ontario

Summary

As a highly driven lead sales associate, I have honed a proven track record of success in leadership positions, coupled with a deep understanding of technology products, services, and sales strategies. I am committed to exceeding sales goals, fostering effective collaboration within the team, and closing deals efficiently. With a wealth of experience in various sales techniques and negotiations, I prioritize the development of enduring customer relationships. I bring an energetic and detail-oriented approach to work, driven by a passion for building client connections and optimizing sales while maintaining a sharp focus on gross margin and P&L.

Overview

5
5
years of professional experience

Work History

Product Advisor

Laking Toyota
03.2023 - Current
  • As a Product Advisor at Laking Toyota, I am responsible for assisting customers in finding the perfect Toyota vehicle to meet their needs. I provide expert product knowledge, conduct test drives, and guide customers through the sales process. My goal is to ensure customers have an exceptional car-buying experience and drive home in a Toyota that suits their lifestyle.

Senior Sales Advisor

Best Buy
09.2019 - 02.2023
  • As a professional sales leader, I have successfully developed and coached my associates in proper sales techniques and customer relations. I am skilled in planning and organizing daily tasks, including handling customer issues. I have a strong understanding of the business and am able to manage both in-store and online sales. I have a track record of monitoring and improving team performance by providing constructive feedback and training new associates. I am able to keep detailed records of sales and customer information using company systems and work closely with other departments to provide top-notch salesmanship to customers. As a solutions expert, I am experienced in managing computer and technological issues with Geek Squad and helping customers find the right solutions. Additionally, I am proficient in operating system testing and repair for both customer and store units, and am dedicated to developing and maintaining positive working relationships.

Education

Graduate Certificate - Business Analytics

Cambrian College of Applied Arts And Technology
Sudbury
03.2022

Bachelor of Arts - Art And Design Fundamentals

Cambrian College of Applied Arts And Technology
Greater Sudbury, ON
08.2021

Bachelor's in Computer Application -

NSS College - Mahatma Gandhi University
India
04.2019

Skills

  • Building brand loyalty through engaging storytelling and personalized communication, aimed at fostering lasting connections with customers
  • Developing and executing digital marketing strategies to drive brand awareness and customer engagement
  • Providing guidance and support to team members in understanding and implementing digital communication best practices
  • Creating and delivering compelling digital content, including articles, blogs, social media posts, and newsletters, to educate and engage target audience
  • Ensuring a seamless customer experience across all digital platforms by monitoring feedback and making necessary improvements
  • Staying abreast of industry trends and emerging technologies to continually enhance digital communication strategies
  • Ensuring a seamless customer experience across all digital platforms by monitoring feedback and making necessary improvements
  • Staying abreast of industry trends and emerging technologies to continually enhance digital communication strategies

Affiliations

  • With a background in business and strong analytical skills, I offer a unique perspective as a digital communications advisor. My experience in computer technology enables me to upgrade software and hardware seamlessly. I am dedicated to providing exceptional customer service, adept at understanding and meeting customer needs. Proficient in various software, including C++, Java, Python, and Adobe Photoshop, I can create engaging content for digital platforms. My track record in sales and customer service, along with fluency in English makes me well-suited for a dynamic work environment.

Timeline

Product Advisor

Laking Toyota
03.2023 - Current

Senior Sales Advisor

Best Buy
09.2019 - 02.2023

Graduate Certificate - Business Analytics

Cambrian College of Applied Arts And Technology

Bachelor of Arts - Art And Design Fundamentals

Cambrian College of Applied Arts And Technology

Bachelor's in Computer Application -

NSS College - Mahatma Gandhi University
ALAN SIBY