Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Pham

Ottawa,Ontario

Summary

Sharp, self-assured professional with exceptional interpersonal communication skills and a demonstrated track record of customer service. A proactive problem solver with an engaging mindset who focuses on fulfilling individual requirements through targeted help and creating connections. Collaborative team player with strong client engagement skills, passionate about team success and providing the best customer experience.

Overview

3
3
years of professional experience

Work History

Teacher's Assistant

Elementary School
09.2022 - 05.2023
  • Maintained safety and security by overseeing students in leisure environments.
  • Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.
  • Supervised students in the classroom and common areas to monitor, implement rules, and support the main teacher.
  • Collaborated with teachers for lesson preparation by preparing materials and setting up equipment.
  • Adapted teaching methods to suit different learning styles to increase student satisfaction.

Interpersonal Communications

Community Service Volunteer
10.2020 - 12.2022
  • Delivered exceptional quality service by offering tailored advice and assistance, assuring satisfaction through empathic, patient interactions with diverse individuals.
  • Built and maintained solid relationships with community members, promoting trust, collaboration, and increased participation in initiatives and activities.
  • Highly effective communication skills were displayed when interacting with individuals from a variety of backgrounds, successfully building connections with both teams and individuals.
  • Operated alongside volunteers and employees to support smooth program operations, guaranteeing that objectives were fulfilled and services were provided effectively.
  • Organized records and tracked progress, providing accurate service documentation and proactive solution-finding to meet goals of the program.
  • Adapted and problem-solved in real-time, ensuring that each person's needs were satisfied while maintaining a commitment to giving the finest service possible.

Education

High School Diploma -

Lisgar Collegiate Institute
Ottawa, ON
06-2023

Skills

  • Team building
  • Information gathering and analysis
  • People skills
  • Problem-solving abilities
  • Reliability
  • Strategic communications
  • Professionalism

Languages

English
Professional Working

Timeline

Teacher's Assistant

Elementary School
09.2022 - 05.2023

Interpersonal Communications

Community Service Volunteer
10.2020 - 12.2022

High School Diploma -

Lisgar Collegiate Institute

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Alan Pham