Alan Penaverde, BScPT
Edmonton,AB
Summary
Proven expertise in disability management and teamwork, demonstrated at Organizational Solutions Inc. I excelled in return to work planning and occupational health, enhancing operational efficiency by 30%. Skilled in MS Office and critical thinking, adept at driving results through effective policy interpretation and problem-solving.
Overview
19
19
years of professional experience
Work History
Workers Compensation Administrator (Full-Time)
Organizational Solutions Inc
11.2023 - 03.2024
- Identified insurance coverage limitations with thorough examinations of claims documentation and related records.
- Conducted day-to-day administrative tasks to maintain information files and process paperwork.
- Followed up with insured individuals regarding premium and deductibles payments.
- Examined claims forms and other records to determine insurance coverage.
- Maintained claims data in absence management platform.
- Organized, planned and documented materials for time-loss claims.
Service Worker (Temporary Full-Time)
Alberta Health Services
09.2012 - 03.2024
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supervised daily activities and provided assistance to staff.
- Kept supplies in sufficient stock by assessing inventory levels and reporting lower stock items.
- Learned other teammates' work tasks to train as backup.
Physiotherapist (Full-Time Contract)
Redwater Physical Therapy Clinic
09.2019 - 10.2022
- Wrote patient case notes and reports and collected statistics to develop and implement treatment plans.
- Instructed patients and carers to prevent or improve conditions.
- Involved parents and carers in treatment, review and rehabilitation to support care continuum.
- Participated in routine reviews with service coordinators to discuss progress.
- Supervised clinical students, certified and licensed assistants, technicians, and volunteers.
- Educated patients and family members regarding diagnosis, injury prevention, and therapeutic treatments.
- Conducted clinical assessment and evaluation to determine patient needs.
- Improved patient mobility by designing and implementing personalized treatment plans.
- Managed acute and chronic conditions with full understanding regarding complex therapy needs.
Director of Operations | Owner (Part-Time)
Allclean Janitorial Services
01.2016 - 08.2019
- Analyzed business operations and implemented strategies to improve operational cohesiveness.
- Collaborated with senior management to develop and execute long-term corporate goals and objectives.
- Contributed to talent acquisition efforts by participating in recruitment activities, identifying top candidates and facilitating smooth onboarding processes.
- Developed systems and procedures to improve operational quality and team efficiency.
Housekeeping Attendant (Full-Time)
Alberta Health Services
05.2008 - 09.2012
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
- Kept building entryway glass clean and polished for professional presentation.
- Responded to requests from patrons for linens and toiletries.
Restaurant Manager (Full-Time)
McDonalds Restaurant Of Canada
12.2004 - 05.2008
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Reconciled cash and credit card transactions to maintain accurate records.
- Carefully interviewed, selected, trained, and supervised staff.
- Tracked daily sales transactions and invoices for accurate and updated financial reporting.
Education
BA Major in Psychology And Humanities -
Athabasca University
Athabasca, AB11.2027
Bachelor in Disability Management -
Pacific Coast University For Workplace Health
British Columbia01.2027
Legal Assistant Diploma -
Robertson College
Edmonton, Alberta10.2024
Business Administration With Human Resources -
AGA Academy
Calgary, AB08.2023
Bridging Program For Physical Therapy -
University of Alberta
Edmonton, AB08.2014
BSc in Physical Therapy -
Unibersidad De Sta Isabel
Naga City, Philippines03.1998
Skills
- Claims Management
- Organizational Skills
- Cost Containment Strategies
- Team Building
- Return-to-Work Programs
- Injury Prevention
- Occupational Health and Safety
- Customer Service
- Problem solving
- Computer Skills
- Team Leadership
- Critical Thinking
- MS Office
Affiliations
- Psychologists Association of Alberta (PAA)- Student Member
- Canadian Society of Professionals in Disability Management (CSPDM)
- Alberta Association of Professional Paralegals
- Canadian Physiotherapy Association- Affiliate Member
Timeline
Workers Compensation Administrator (Full-Time)
Organizational Solutions Inc
11.2023 - 03.2024
Physiotherapist (Full-Time Contract)
Redwater Physical Therapy Clinic
09.2019 - 10.2022
Director of Operations | Owner (Part-Time)
Allclean Janitorial Services
01.2016 - 08.2019
Service Worker (Temporary Full-Time)
Alberta Health Services
09.2012 - 03.2024
Housekeeping Attendant (Full-Time)
Alberta Health Services
05.2008 - 09.2012
Restaurant Manager (Full-Time)
McDonalds Restaurant Of Canada
12.2004 - 05.2008
BA Major in Psychology And Humanities -
Athabasca University
Bachelor in Disability Management -
Pacific Coast University For Workplace Health
Legal Assistant Diploma -
Robertson College
Business Administration With Human Resources -
AGA Academy
Bridging Program For Physical Therapy -
University of Alberta
BSc in Physical Therapy -
Unibersidad De Sta Isabel
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