Operations & Inventory Planning Manager (title held: Operations & Supply Chain Manager)
- Company Overview: E-commerce startup specializing in Amazon FBA product development and distribution.
- OTB and financial ownership: Owned inventory buys and replenishment across Amazon, eBay, and Shopify; aligned PO timing with cash flow, margin targets, and sales plans to maximize in-stock and minimize excess.
- Demand planning: Built and maintained SKU/ASIN-level forecasting dashboard (sales velocity, coverage days, reorder points); planned production start, vessel departures, DC receipt, FBA cadence, and reorders to protect rank and sell-through.
- Assortment and ROI: Drove SKU optimization - monitored item profitability, bundled to lift AOV, and iterated listings and ads to meet customer demand and trend.
- Sales analytics: Produced weekly sell-through and inventory reports; reconciled top-down targets vs. bottom-up demand to adjust buys in season.
- Global operations and risk management: Navigated COVID port closures and FBA congestion through cross-border coordination (China suppliers, forwarders, warehouse); engineered HTS classifications and recovered reimbursements to protect margins.
- Executional excellence: Shipped 600+ fully compliant FBA shipments with zero routing or labeling errors; improved speed-to-market and inventory turns.
- Cross-functional influence: Partnered with ownership, supply chain, and marketing on OTB reviews, scenario planning, and planning tool adoption.
- Tools: Advanced Excel and Google Sheets (pivots, lookups, dashboards); Amazon Seller tools.