Alan Kreeftenberg
Surrey,BC, Canada
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
36
36
years of professional experience
Work History
Parts Supervisor
Unifiller Systems Inc.
02.2009 - Current
- Lead Parts Team
- Build and maintain annual Parts and Accessories sales of over 8 million dollars
- Build strong client relationships through consistent communication and effective problem solving.
- Diagnose and assist customers with Technical assistance
- Work with customers to assess needs to make product recommendations and upsell.
- Forecasting, Costing and Pricing
- Train new Salespeople
- Assist Parts and Service Manager (ie: running bi-weekly service meetings)
Pre-Sales and Marketing
Unifiller Systems Inc.
06.2005 - 01.2009
- Research industry publications to help owners select the appropriate trade shows to attend as well as booth location and size
- Manage the implementation of all trade shows, attending several
- Manage all booth bookings, travel bookings, supplies and shipping logistics to ensure all shows run smoothly
- Customer follow-up, Quoting and reporting
- Data entry, telephone prospecting and pre-qualification
- Market research
Bar/Floor Manager
Boathouse Restaurant White Rock
09.1998 - 11.2007
- Established a positive work environment by fostering open communication channels between staff members and resolving conflicts promptly.
- Purchasing, receiving and controlling inventory
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Training and managing staff.
- Reconciled cash and credit card transactions to maintain accurate records.
Production Flow Supervisor
Big Rig Group of Companies
11.2001 - 07.2003
- Coordinate workflow between all five companies under the Big Rig Group
- Generate invoices for Big Rig Collision, Eagle Trailers and E & B parts
- Assist General Manager with the operations of all five companies
- Ensure the profitability of the Big Rig Group by controlling material and payroll costs
Outside Sales Representative
UniFirst Canada
07.2001 - 11.2001
- Cold calling (in the field and on the phone)
- Signing up new accounts
- Attending trade shows
- Maintaining a database of over 1700 prospects
- Qualifying prospects and maintaining communications between the sales team and the customer service department
Restaurant Manager / Kitchen Manager
Red Robin Restaurants of Canada
06.1995 - 09.1998
- Launching a new location; hiring, training, scheduling and managing over 80 staff members; preparing weekly sales and labour projections
- Managing two assistant kitchen managers and a cooking staff of over 15 members; purchasing, receiving and controlling inventory
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Assistant Night Manager / Bar Manager / Server / Bartender
Earl’s Restaurant White Rock
10.1992 - 06.1995
- Promoting products
- Purchasing, receiving and controlling inventory
- Hiring, training and managing staff
Customer Service / Cook
Kentucky Fried Chicken Delta
07.1988 - 11.1992
Education
Marketing Management - Professional Sales
British Columbia Institute of Technology (BCIT)
Burnaby, BC05.2001
Diploma in Business Management -
Kwantlen University College
Surrey, BC12.1993
Skills
- Improving customer satisfaction
- Sales Promotion
- Product Promotion
- Teamwork and Collaboration
- Multitasking and Prioritizing
- Problem-Solving
- Time Management
- Excellent Communication
- Critical Thinking
- Computer Proficiency
Timeline
Parts Supervisor
Unifiller Systems Inc.
02.2009 - Current
Pre-Sales and Marketing
Unifiller Systems Inc.
06.2005 - 01.2009
Production Flow Supervisor
Big Rig Group of Companies
11.2001 - 07.2003
Outside Sales Representative
UniFirst Canada
07.2001 - 11.2001
Bar/Floor Manager
Boathouse Restaurant White Rock
09.1998 - 11.2007
Restaurant Manager / Kitchen Manager
Red Robin Restaurants of Canada
06.1995 - 09.1998
Assistant Night Manager / Bar Manager / Server / Bartender
Earl’s Restaurant White Rock
10.1992 - 06.1995
Customer Service / Cook
Kentucky Fried Chicken Delta
07.1988 - 11.1992
Marketing Management - Professional Sales
British Columbia Institute of Technology (BCIT)
Diploma in Business Management -
Kwantlen University College
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