Summary
Overview
Work History
Education
Skills
Timeline
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Alan Kerr

Hamilton

Summary

Dynamic property manager with a proven track record at Erskine Church, excelling in tenant relations and property inspections. Skilled in enhancing tenant satisfaction through effective communication and proactive issue resolution. Strong customer service focus combined with technical expertise in property management ensures optimal living conditions and safety for all residents.

Overview

7
7
years of professional experience

Work History

Property Manager/Custodian

Erskine Church
10.2021 - Current
  • Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
  • Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
  • Completed final move-out walk-throughs with tenants to identify required repairs.
  • Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
  • Enhanced tenant satisfaction by promptly addressing concerns and resolving issues in a timely manner.

School Bus Driver

First Student
10.2021 - Current
  • Completed pre-trip and post-trip bus inspections and documented info in vehicle logs.
  • Demonstrated professionalism at all times while engaging with students, parents, colleagues, and administrators alike during daily duties.
  • Provided a positive environment for students during transportation, fostering respectful interactions and promoting good behavior.
  • Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
  • Ensured proper bus equipment functionality through regular checks of lights, signals, mirrors, brakes, tires, and other essential components.
  • Enhanced student safety by strictly adhering to bus routes and schedules, as well as enforcing established behavior guidelines.
  • Developed positive relationships with students, faculty and parents to support continuous rapport and communication.

Senior Technical Account Manager

Neutronics Solutions
08.2018 - 05.2021
  • Actively participated in industry events, staying up-to-date on the latest trends affecting our customers'' businesses.
  • Delivered comprehensive technical support, resulting in reduced downtime for customers.
  • Ensured adherence to industry best practices in all aspects of account management activities.
  • Conducted thorough data analysis to identify trends and opportunities for improvement within customer accounts.
  • Developed strong relationships with key clients, leading to increased account retention and growth.

Education

2 Year Marketing Course - Marketing Management

Mohawk College of Applied Arts And Technology
Hamilton
06-1978

Skills

  • Property management
  • Property inspections
  • Customer service-focused
  • Property tours and inspections

Timeline

Property Manager/Custodian

Erskine Church
10.2021 - Current

School Bus Driver

First Student
10.2021 - Current

Senior Technical Account Manager

Neutronics Solutions
08.2018 - 05.2021

2 Year Marketing Course - Marketing Management

Mohawk College of Applied Arts And Technology

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Alan Kerr