Alan Joseph

• Evaluating behavioral problems and creating plans for behavior improvement.
• Giving families support and direction.
• Treating children with developmental issues directly through behavioral therapy.
• Putting behavior plans into action
• Tracking and assessing advancement.
• Partnering with other experts in the field.

• Ensured a welcoming atmosphere for guests with efficient check-in and check-out procedures.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Directed incoming calls to internal personnel and departments, routing to best-qualified department.
• Collaborated with team members for smooth workflow, supporting colleagues during peak hours or absences.
• Answered multi-line phone system and enthusiastically greeted callers.
• Identified visitors' needs to offer solutions and information.

• Developed innovative lesson plans, incorporating multimedia resources to enhance understanding of IELTS test components.
• Advised students on time management strategies during the exam, mitigating stress and enabling more effective execution of tasks.
• Assisted non-native speakers in mastering English pronunciation and intonation, boosting their speaking test scores.
• Conducted mock examinations under realistic conditions, preparing students for the actual testing experience.
• Increased student confidence in English language skills through engaging activities and targeted practice sessions.

* Developed and implemented individualized care plans to address the unique needs of each child and youth.
* Provided emotional and social support to children and youth in various settings, including residential facilities, schools, and community centers.
* Facilitated group activities and therapeutic sessions to promote social skills, self-esteem, and emotional regulation.
* Liaised with multidisciplinary teams, including social workers, psychologists, and educators, to ensure comprehensive care.
* Monitored and documented the progress and behavior of children and youth, providing regular reports to supervisors and stakeholders.