Summary
Overview
Work History
Education
Skills
Accomplishments
EXTRACURRICULAR ACTIVITIES
Interests
Languages
REFERENCES
Timeline
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Alan Joseph

London,Canada

Summary

Detail-oriented professional with over 2 years of experience in finance and tax compliance management. Currently excelling as a Shift Manager at McDonald's dedicated to streamlining operations to decrease costs and promote organizational efficiency. Holds an MBA in Financial Management and a Business Analysis certificate. Award-winning performer recognized for excellence and dedication.

Overview

6
6
years of professional experience

Work History

Shift Manager

McDonald's Restaurant
10.2024 - Current


  • Improved overall team performance by effectively delegating tasks and providing clear instructions.
  • Worked closely with team members to schedule breaks and shifts to meet state regulations.
  • Handled escalated customer issues effectively, demonstrating strong problem-solving skills while upholding company values and standards.
  • Collaborated with other Shift Managers to maintain consistency in policies enforcement across all shifts, fostering a cohesive workplace culture.
  • Monitored inventory levels closely, maintaining optimal stock availability while minimizing waste and costs.
  • Maximized profitability by monitoring labor costs closely, optimizing staff deployment based on expected customer traffic patterns.
  • Provided ongoing coaching to team members in order to drive continuous improvement in their performance levels consistently over time.
  • Managed employee schedules to ensure adequate coverage during peak hours, resulting in a smoother workflow.
  • Exercised composure under pressure and in escalated customer service scenarios.
  • Enhanced team performance with motivational strategies, leading to more cohesive and productive workforce.

Perpetual Inventory Clerk

Loblaws
01.2024 - 09.2024
  • Match driver's invoices with ordered stock to ensure accuracy.
  • Update perpetual inventory records accurately to reflect incoming stock.
  • Perform duties of a receiver by inspecting incoming goods for damage or discrepancies.
  • Sign necessary documents to acknowledge receipt of goods.
  • Receive deliveries from trucks and verify contents against orders.
  • Operate power lift trucks and stackers to move and store inventory safely.
  • Communicate any discrepancies or issues with inventory to supervisors promptly.


Advanced Analyst

Ernst & Young
06.2021 - 08.2023
  • Supporting Global KSA Clients as a tax preparer and reviewer of tax documents.
  • Assisting clients with drafting cover letters, assistance in information required by GAZT.
  • Supporting onshore local offices with compliance ad hoc activities such as proposal, tax authority audits, etc.
  • Assisting team with respect to various process improvements, margin efficiency, and effective VAT compliance with 100% quality and TAT.
  • Working on VAT health check-up reports, appeals, VAT audit, etc
  • Reconciliation of tax accounts.
  • Liasing with GAZT on different notices/ assessments.

Accounts Trainee

Essar Management Services Pvt. LTD
04.2019 - 06.2019
  • Assist with basic accounting tasks like data entry and bookkeeping
  • Help in preparing financial statements and reports
  • Support senior accountants in auditing processes
  • Assist in maintaining accurate records of financial transactions.

Education

Business Analysis -

Fanshawe College
04.2024

MBA - Finance

St, Berchmans College
Kerala, India
05.2021

B.COM - Finance & Taxation

St. Dominics College
Kerala, India
03.2019

Skills

  • Relationship building and rapport
  • Cross-Functional Collaboration
  • Proficient in MS office tools
  • Decision-making
  • Training and mentoring
  • Effective communication
  • Work Planning and Prioritization
  • Coordinating daily operations
  • Accurate money handling
  • Documentation and reporting

Accomplishments

  • Received two Ernst & Young Spot Awards for outstanding performance and perseverance, showcasing dedication and excellence in work.
  • Awarded merit seats for secondary school, graduation, and post-graduation, highlighting consistent academic excellence and dedication to learning.
  • Achieved Second Prize in Marketing Game at Cusat College in 2019, demonstrating strategic thinking and proficiency in marketing concepts.

EXTRACURRICULAR ACTIVITIES

  • Conducted and organized many cultural events at the office during festivals and other
    occasions.
  • Coordinated with the event management fest "Berchnova 2K19" conducted at St.
    Berchmans College, Kerala, India.
  • Active participant in college badminton team and took part in various competitions.

Interests

  • Gym Workouts
  • Playing Badminton
  • Cycling
  • Driving
  • Fashion and Style

Languages

English
Full Professional
Malayalam
Native or Bilingual

REFERENCES

References available on request

Timeline

Shift Manager

McDonald's Restaurant
10.2024 - Current

Perpetual Inventory Clerk

Loblaws
01.2024 - 09.2024

Advanced Analyst

Ernst & Young
06.2021 - 08.2023

Accounts Trainee

Essar Management Services Pvt. LTD
04.2019 - 06.2019

Business Analysis -

Fanshawe College

MBA - Finance

St, Berchmans College

B.COM - Finance & Taxation

St. Dominics College

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Alan Joseph