Alan Byrnes
Mississauga,ON
Summary
Successful Automotive Sales Associate specializing in consulting with customers with unique backgrounds to uncover and meet diverse needs. Treat people and customers how I want to be treated and that is what means most to me.
Overview
12
12
years of professional experience
Work History
Finance and Sales Manager
Amherst Nissan (Allen Auto Group)
Amherst, NS
11.2017 - 03.2024
- Developed and implemented strategies to increase sales and profitability.
- Conducted financial analysis of customer accounts, product lines, and market segments.
- Analyzed pricing models for new products and services.
- Identified potential areas of improvement in internal processes related to finance and sales.
- Prepared accurate reports on sales activity.
- Ensured compliance with all relevant laws and regulations pertaining to accounting practices.
- Utilized CRM software tools to track sales leads, forecast future revenue streams, analyze customer behavior patterns.
- Greeted customers and provided product information.
- Assisted customers in making informed decisions about the cars they were interested in purchasing.
- Conducted test drives for prospective buyers.
- Prepared sales contracts, collected payments and coordinated vehicle delivery with service department.
- Maintained customer satisfaction by providing prompt, reliable service.
Auto Sales Consultant
Scotia Hyundai (Allen Auto Group)
Amherst
08.2012 - 10.2017
- Greeted customers, identified their needs and wants, and provided assistance to make a purchasing decision.
- Provided detailed information about vehicle features, trim levels, options and warranties.
- Arranged test drives for potential buyers and answered questions regarding the vehicles' performance.
- Negotiated with customers to close sales at agreed upon prices.
- Adhered to dealership policies in order to maintain customer satisfaction and ensure repeat business.
- Maintained up-to-date knowledge of new models, features and accessories.
- Demonstrated strong communication skills when interacting with customers both in person and over the phone.
- Developed an understanding of customer's interests by asking qualifying questions.
- Followed-up with customers after purchase to verify satisfaction level was met or exceeded expectations.
Education
Associate of Arts - History And Political Science
UL
Limerick, Ireland08-2008
Skills
- Cost Control
- Sales strategy development
- Revenue Growth
- Sales Presentations
- Sales Planning
- Lead Generation
- Vendor Management
- Strategic Planning
- Sales Tracking
- Performance Management
- KPI Tracking
- Client Relationship Management
Timeline
Finance and Sales Manager
Amherst Nissan (Allen Auto Group)
11.2017 - 03.2024
Auto Sales Consultant
Scotia Hyundai (Allen Auto Group)
08.2012 - 10.2017
Associate of Arts - History And Political Science
UL
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