Alan Bockarie-Lansana

• Addressed customer concerns professionally, boosting loyalty.
• Ensured accurate cash handling procedures.
• Built rapport with regular clientele, boosting loyalty.
• Collaborated with the kitchen team to minimize order inaccuracies.
• Fostered a positive work environment through strong departmental relationships.
• Enhanced customer satisfaction through prompt, effective service.
• Provided exceptional service during busy shifts.
• Conducted cash drawer audits for accurate sales reconciliation.
• Conducted routine equipment maintenance for operational efficiency.

• Streamlined dishwashing and cleaning processes.
• Assisted chefs in food preparation.
• Maintained high kitchen cleanliness standards.
• Collaborated with team members for smooth operations.
• Performed deep-cleaning tasks to prolong appliances and work surfaces.
• Training new stewards on best practices.
• Supported large events with sufficient kitchen supplies.
• Liaised with suppliers to secure high-quality ingredients.
• Assisted servers in providing guest supplies.

• Handled customer complaints professionally.
• Assisted fellow servers during peak hours.
• Trained new hires on restaurant policies.
• Managed cash transactions accurately.
• Demonstrated knowledge of menu offerings.
• Proactively anticipated guest needs throughout visits.