Alan Bockarie-Lansana
Student
Surrey,British Columbia
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
1
1
Language
Work History
Restaurant Assistant
OJ' Restaurant
Seoul., Seoul
09.2023 - 02.2024
- Resolved customer complaints professionally and efficiently, resulting in higher customer retention rates.
- Handled cash transactions accurately, ensuring proper accounting at end of each shift.
- Developed strong rapport with regular customers, contributing to increased repeat business.
- Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
- Contributed to overall positive work culture by fostering collaborative relationships with coworkers across all departments.
- Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
- Trained new employees on restaurant procedures, promoting cohesive and efficient team environment.
- Provided exceptional customer service during high-volume shifts, maintaining calm demeanor under pressure.
- Discussed menu items with customers and suggested promotional items to increase sales.
- Counted cash drawer before shift and balanced at end of shift to reconcile sales.
- Assisted in developing new menu items to reflect restaurant's style and standards.
- Performed regular maintenance tasks on equipment to ensure optimal functionality during busy periods
Education
BBA -
Yorkville University
New Westminster, BC 08.2027 - Current
Skills
Multitasking
Table Setting
Social Media Promotion
Sanitation Practices
Menu Memorization
Food safety knowledge
Reservation Management
Foreign language proficiency
Strong customer service
Cleanliness standards
Cash handling expertise
Cleanliness and hygiene
Relationship Building
Multitasking
Timeline
BBA -
Yorkville University
08.2027 - Current
Restaurant Assistant
OJ' Restaurant
09.2023 - 02.2024