Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Alan Benou

Windsor

Summary

Sales professional with solid track record in driving revenue growth and enhancing customer satisfaction. Adept at building strong client relationships, leveraging product knowledge, and implementing effective sales strategies. Strong focus on teamwork and adaptability ensures consistent achievement of goals in dynamic environments. Skilled in communication, problem-solving, and time management.

Overview

7
7
years of professional experience

Work History

Sales Associate

Carter's Babies & Kids
08.2024 - Current
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.

Customer Experience Representative

Indigo Books & Music
06.2022 - 04.2023
  • Promoted upselling opportunities when appropriate, contributing to increased revenue generation through add-on sales or upgrades of existing products services.
  • Established a positive work environment that encouraged collaboration and teamwork among staff members for optimal results.
  • Elevated overall customer satisfaction ratings with a focus on providing prompt assistance and empathetic support during interactions.

Customer Service Representative

Mancini's Italia Bakery
08.2019 - 12.2022
  • Ensured a clean and well-maintained facility, adhering to sanitation and safety standards.
  • Managed deli, bakery, and inventory operations with accuracy and attention to detail.
  • Demonstrated strong time management skills by efficiently completing tasks while quickly adapting to new responsibilities.
  • Fostered a welcoming customer experience through exceptional communication and service.

Sales Associate

Winners TJX
06.2021 - 06.2022
  • Managed returns, exchanges and refunds in accordance with store policy.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Helped customers locate products and checked store system for merchandise at other sites.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.

Cashier

Burger King
08.2018 - 09.2019
  • Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
  • Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
  • Maintained clean and organized workstations, adhering to strict health and safety guidelines.
  • Followed food safety and sanitation guidelines at all times.

Education

Bachelor of Education - Elementary Education

University of Windsor
Windsor, ON
06-2024

Bachelor of Arts - Sociology

University of Windsor
Windsor, ON
06-2022

Skills

  • Customer service
  • Teamwork and collaboration
  • Time management
  • Problem-solving skills

Languages

English
Native or Bilingual

Timeline

Sales Associate

Carter's Babies & Kids
08.2024 - Current

Customer Experience Representative

Indigo Books & Music
06.2022 - 04.2023

Sales Associate

Winners TJX
06.2021 - 06.2022

Customer Service Representative

Mancini's Italia Bakery
08.2019 - 12.2022

Cashier

Burger King
08.2018 - 09.2019

Bachelor of Education - Elementary Education

University of Windsor

Bachelor of Arts - Sociology

University of Windsor

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Alan Benou