Summary
Overview
Work History
Education
Skills
Certification
Languages
Timeline
Generic
Alan Acevedo Flores

Alan Acevedo Flores

El Cajon,CA

Summary

Experienced with customer service and teamwork for success. Used effective communication and multitasking to maintain high service standards with companies. Skilled in adapting to new things and time management to ensure a positive customer experience in any fast pace environment. Committed to take on challenges and contribute to company success.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Crew Member

McDonald's
El Cajon, CA
04.2024 - Current

-Delivered customer service by efficiently taking orders and addressing customer needs.

-Work well with team members to make sure everything is running smoothly and efficiently by communicating.

-Operate kitchen equipment and adhere to safety protocols to maintain a clean environment.

-Assisted in training new crew members on standards of the restaurant and customer service expectations.

-Maintaining high cleanliness standards in food preparation areas, ensuring compliance with health regulations

Cashier Team Lead

Mochinut
El Cajon, CA
03.2023 - 04.2024
  • Supervised daily cash handling and ensured accuracy during transactions.
  • Trained and mentored new cashiers on customer service best practices.
  • Assisted in inventory management by monitoring stock levels and placing orders as needed.
  • Resolved customer inquiries and complaints effectively, enhancing overall satisfaction.
  • Collaborated with management to develop staff schedules aligning with peak business hours.
  • Fostered a positive team environment through effective communication and support initiatives.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Communicated with customers and team members to solve problems.

Sandwich Artist

SUBWAY®Restaurants
El Cajon, CA
08.2022 - 02.2023
  • Assisted customers in selecting sandwich options, providing exceptional service experience.
  • Prepared high-quality sandwiches while adhering to food safety and sanitation guidelines.
  • Assisted customers in selecting sandwich options, providing exceptional service experiences.
  • Operated cash register accurately, processing transactions and handling customer inquiry efficiently.
  • Trained new employees on sandwich preparation techniques and customer service protocols.
  • Implemented inventory control measures, reducing waste through effective stock management practices.
  • Greeted guests, promoted specials, and took orders.
  • Operated the cash register with accuracy, ensuring proper handling of transactions.
  • Maintained a clean and organized workspace, adhering to strict sanitation standards.

Cashier

Jack in the Box
El Cajon, CA
03.2022 - 05.2022
  • Processed customer transactions accurately and efficiently using point-of-sale systems.
  • Maintained cleanliness and organization of checkout area to enhance customer experience.
  • Ensured compliance with food safety standards while handling cash and food products.
  • Resolved customer inquiries and complaints with professionalism, ensuring satisfaction.
  • Collaborated with team members to streamline service times during peak hours.
  • Greeted customers entering store and responded promptly to customer needs.
  • Worked flexible schedule and extra shifts to meet business needs.

Education

High School Diploma -

El Cajon Valley High School
El Cajon, CA

Skills

  • Customer service
  • Clear communication
  • Teamwork and collaboration
  • Multitasking and organization
  • Cash handling
  • Time management
  • Attention to detail
  • Self-discipline
  • Flexible schedule

Certification

-Food Safety Certificate

-CPR

Languages

Spanish
Limited Working

Timeline

Crew Member

McDonald's
04.2024 - Current

Cashier Team Lead

Mochinut
03.2023 - 04.2024

Sandwich Artist

SUBWAY®Restaurants
08.2022 - 02.2023

Cashier

Jack in the Box
03.2022 - 05.2022

High School Diploma -

El Cajon Valley High School
Alan Acevedo Flores