Alambir Singh
Surrey,BC
Summary
Looking for part time position in customer service industry with a dedicated Customer Service knowledge of service delivery and multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Passionate about promoting lasting customer satisfaction by delivering quality service and offering polished communication skills. Proficient in customer service best practices and related options.
Overview
3
3
years of professional experience
Work History
Customer Service Representative
Tim horton
01.2022 - 09.2022
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Answered constant flow of customer calls with minimal wait times.
- Offered advice and assistance to customers, paying attention to special needs or wants.
Fulfillment Associate
Amazon
02.2021 - 12.2021
- Received and reviewed new orders, located requested merchandise and promptly initiated processing.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality and workflow.
- Prepared and organized envelopes, packages, containers and pallets with correct merchandise counts.
- Streamlined packing procedures by keeping detailed track of over 30 pounds of 1000 daily stock packing and identifying areas for improvement
Sales Associate
Walmart
02.2020 - 12.2020
- Grew sales by 10% and boosted profits, applying proactive management strategies and enhancing sales training.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Prepared merchandise for sales floor and maintained records related to sales, returns and inventory availability.
Education
Associate of Science - Health Science
Kwantlen Polytechnic University
Surrey, BC10.2022
High School Diploma -
Sant Nischal Singh Public School
India 04.2019
Skills
- Organization and Interpersonal skills
- Microsoft Office: Excel, Word, PowerPoint
- Mathematics: Second year Statistics, Calculus, Algebra
- Strong Communication
- Administrative Experience
- Management and Research
Timeline
Customer Service Representative
Tim horton
01.2022 - 09.2022
Fulfillment Associate
Amazon
02.2021 - 12.2021
Sales Associate
Walmart
02.2020 - 12.2020
Associate of Science - Health Science
Kwantlen Polytechnic University
High School Diploma -
Sant Nischal Singh Public School
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