Alaleh Jaberi
Vancouver,BC
Summary
Works effectively with cross-functional teams in ensuring operational and service excellence. Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports.
Overview
5
5
years of professional experience
Work History
Sales Representative
United Floral Inc.
01.2021 - 08.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Selected and filled orders from stock to fulfill customer requirements.
- Collaborated effectively with coworkers on initiatives focused on achieving measurable improvements in production quality.
- Compiled client profiles and entered information into the operating system.
- Managed the company activities by maintaining communication between clients, tracking records, and filing all documents.
Passenger Service Agent
Imam Khomeini International Airport
03.2018 - 08.2020
- Assisted passengers with check-in and boarding processes, enforcing compliance with airline policies.
- Provided exceptional customer service to passengers, addressing concerns and resolving issues.
- Checked in luggage and confirmed all carry-on items met federal guidelines.
- Tagged baggage and routed to appropriate location for loading and screening.
- Maintained up-to-date knowledge of airline policies and procedures to provide top-quality service.
Education
Master of Science - Biotechnology
Islamic Azad University
Tehran, Iran03.2019
Bachelor of Science - Cell And Molecular Biology
Islamic Azad University
Tehran, Iran02.2014
Skills
Adept in software, including Order
Management System ( OMS ) and
Microsoft Office ( Outlook / Word /
Excel / PowerPoint)
- Operational Processes
- Customer Service
- Schedule Management
- Correspondence and Reports
Timeline
Sales Representative
United Floral Inc.
01.2021 - 08.2023
Passenger Service Agent
Imam Khomeini International Airport
03.2018 - 08.2020
Master of Science - Biotechnology
Islamic Azad University
Bachelor of Science - Cell And Molecular Biology
Islamic Azad University
Similar Profiles
Melissa ReadMelissa Read
Secretary of JOHSC at United Floral Inc.Secretary of JOHSC at United Floral Inc.
Alecssa DavidAlecssa David
Sales Support Associate at United Floral Inc.Sales Support Associate at United Floral Inc.
MOHIT THAKURMOHIT THAKUR
Driver (Part-time) at United FloralDriver (Part-time) at United Floral
BEHGOL RAHNAMABEHGOL RAHNAMA
IT Support Technician at Geek Squad IT Services (Best Buy)IT Support Technician at Geek Squad IT Services (Best Buy)
Lucheng ZhouLucheng Zhou
Intern at INGSHI Information Technology Co., Ltd.Intern at INGSHI Information Technology Co., Ltd.