Alain Pierre Nadeau
NAS Sales Representative-Thermal & Industrial
Niagara Region ,Ontario
Summary
With over 40 years of experience, my expertise spans from sales, bricklaying to managing complex installations, underscored by bilingual proficiency and motivational leadership. Achievements include enhancing, team leader, safety procedures and driving continuous improvement, demonstrating a blend of refractory installation expertise, material technical knowledge and interpersonal skills. I excel in leveraging CRM insights and fostering client relationships.
Overview
39
39
years of professional experience
1
1
Certification
Work History
NAS Sales-Thermal & Industrial
Harbison Walker International
08.2024 - Current
- Actively contributed to company growth by leveraging insights from customer data within the CRM.
- Monitored inventory storage locations to guarantee safe and efficient movement of materials for stocking and issuing.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Established strong rapport with clients, fostering trust in technical expertise and advice provided.
- Fostered lasting relationships with customers through effective communication.
- Maintained up-to-date knowledge of industry trends for informed decision-making during client interactions.
Manager of Field Services-Installations
Harbison Walker International
11.2018 - Current
- Assisted in organizing and overseeing installations and product performance throughout Canada. Delivered outstanding service to clients to maintain and extend relationships for future business opportunities.
- Built client relationships by responding to inquiries, identifying and assessing clients' needs, resolving problems, and following up with potential and existing clients.
- Create JHA, SOP and LOTO procedures. Investigates accidents and injuries that occur in the workplace. Responsible for the establishment of, and monitors the performance of workplace safety.
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitation of proactive work environment.
- Developed new employees and on-going performance assessment of current employees.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Bricklayer Foreman
Vesuvius
01.1999 - 10.1999
- Oversaw daily operations at Precast Facility, keeping team production moving at optimal pace.
- Established and enforced safety regulations, procedures and standards for construction and extraction workers.
- Trained workers in proper methods, equipment operation and safety procedures.
- Inspected equipment and tools used for safe operation.
- Directed projects according to schedule and quality demands.
- Created and implemented plans to maximize efficiency of workers.
Journeyman Bricklayer
Local 41
01.1989 - 12.1998
- Laid brick for block walls and adhered to local codes and project restrictions.
- Cut bricks and concrete using approved tools such as powered abrasive saws, paving breakers, drills and hand tools.
- Read and interpreted blueprints, plans, or drawings to correctly lay blocks or bricks according to job or client specifications.
- Constructed and repaired brick, concrete block and stone structures for commercial and residential customers.
- Demonstrated accurate measurement, calculation and project layout skills.
- Operated heavy equipment such as forklifts safely and efficiently to move materials.
Laborer
Q-Tech
08.1986 - 08.1989
- Understood and followed verbal and written instructions to complete work correctly.
- Maintained organized and clean work areas at all times on job sites.
- Worked alongside team to accomplish work goals according to schedule.
Education
Brick And Stone - Masonry
03.1994
Completed Coursework: Brick & Stone, 1994
Blueprint reading
Computers in Business
Welding
Practical
Theory
Skills
- 40 Year Journeyman Bricklayer
- Precast Expert
- Blueprint reading
- Technical Knowledge
- Microsoft products working proficiency
- Professional Development
- Process Improvement Initiatives
- Continuous Improvement 5S
- Bilingual-French/English
- Motivational Leadership
- Effective Customer Communication
- Working with Teammates
Certification
Certificate of Apprenticeship-OTAB
Ontario College of Trades-Brick and Stone 401A
AODA Accessible Customer H&S-CAD
Due Diligence-Workplace Safety
Lead Culture-Culture Partners
OSHA 30 Hour-Vivid
Standard First Aid-Red Cross
DZ License
Basics of Supervision-Construction Safety
WHMIS/GHS
Volunteer
Red Cross Therapy Dog Handler- silver star 250+ visits. Participate in parades and special events, walkathons for worthy causes, and partner with other charities. Train and access new handlers and dogs.
Timeline
NAS Sales-Thermal & Industrial - Harbison Walker International
08.2024 - Current
Manager of Field Services-Installations - Harbison Walker International
11.2018 - Current
Bricklayer Foreman - Vesuvius
01.1999 - 10.1999
Journeyman Bricklayer - Local 41
01.1989 - 12.1998
Laborer - Q-Tech
08.1986 - 08.1989
Mohawk College of Applied Arts And Technology - Brick And Stone, Masonry
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