Alainnya Tucker

Increased customer satisfaction by providing efficient and friendly service while handling transactions.

• Worked closely with fellow associates to create positive work environment, fostering teamwork and mutual support.
• Resolved customer inquiries and issues promptly, demonstrating excellent communication skills.
• Handled cash register operations accurately, balancing drawers at the end of each shift.
• Processed transactions quickly to minimize wait times, improving overall customer satisfaction.
• Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
• Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.

• Maintained proper storage of overstock items, keeping backroom areas organized and accessible for future use.
• Removed all boxes and related trash from sales floor and processed through compactors.
• Enhanced store appearance for better customer experience through meticulous shelf stocking and arrangement.
• Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
• Ensured timely completion of nightly stocking tasks, optimizing store readiness for the following day''s operation.
• Assisted customers by finding items quickly to boost store satisfaction rates.
• Provided excellent customer service when encountering early morning shoppers, answering questions, and offering assistance as needed.

• Supervised day-to-day operations to meet performance, quality and service expectations.
• Maintained clean, safe, and organized store environment to enhance customer experience.
• Developed strong working relationships with staff, fostering positive work environment.
• Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
• Improved customer satisfaction by addressing and resolving complaints promptly.
• Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
• Scheduled staff shifts to ensure proper coverage during peak shopping hours without exceeding labor budgets.
• Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.