Alaina Valdez
Fresno
Summary
Resourceful merchant with a strong foundation in problem resolution and team collaboration. Experienced in optimizing inventory management and developing effective merchandising strategies that drive sales and customer engagement. Proven ability to create engaging displays and train staff.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Merchant
Costco Wholesale 1360
Clovis
08.2022 - Current
- Oversaw merchandising strategies to enhance product visibility and appeal.
- Trained staff on product knowledge and customer service best practices.
- Assisted customers with product selection based on their needs and preferences.
- Managed inventory levels to ensure optimal stock availability.
- Developed visually appealing product displays to enhance customer engagement.
- Organized product rotations to maintain freshness and compliance with standards.
- Assisted in training new staff on merchandising techniques and store layout.
- Processed customer transactions efficiently and accurately at busy retail environment.
- Managed cash register and maintained accurate cash drawer throughout shifts.
- Trained new cashiers on register operations and customer service standards.
Tasting Room Attendant
Engelmann Cellars
Fresno
01.2020 - 2026
- Greeted visitors and provided information about wines and tasting experiences.
- Conducted wine tastings, guiding guests through flavor profiles and production methods.
- Maintained cleanliness and organization of the tasting room and outdoor spaces.
- Assisted in marketing events, promoting wine selections to enhance guest engagement.
- Collaborated with team members to ensure smooth operation during busy periods.
- Handled cash transactions and managed point-of-sale system efficiently.
- Developed relationships with existing clientele while also engaging with potential new customers.
- Assisted in creating displays for bottles, glasses and other merchandise in order to attract more customers into the tasting room.
- Worked closely with other team members to maintain a positive atmosphere in the tasting room.
Education
Some College (No Degree) - Biology
California State University, Fresno
Fresno, CASkills
- Visual merchandising
- Customer service
- Effective communication
- Problem resolution
- Resourceful
Languages
Spanish
Limited
Certification
CPR
Timeline
Merchant
Costco Wholesale 1360
08.2022 - Current
Tasting Room Attendant
Engelmann Cellars
01.2020 - 2026
Some College (No Degree) - Biology
California State University, Fresno